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BIOTRONIK CardioMessenger SMART 

Set-up and Troubleshooting Guide 

1.  Remove from the box and plug your BIOTRONIK CardioMessenger SMART into a power     

socket within 15cm to 2.5m of where you sleep.

2.  An ‘OK’ symbol will appear on the left side of the screen once the CardioMessenger is  

charged and fully-functioning.

3.  Ensure your CardioMessenger remains plugged in 24/7. You do not need to carry it with  

you during the day.

4.  No further set up is required. The CardioMessenger will transmit medical messages  

from your device automatically every night between 1am to 2am.

5.  If you are admitted to hospital, please bring this monitor and cable with you. Please take 

monitor with you after hospital discharge and repeat step 1, 2, 3 & 4

The CardioMessenger is not an emergency system or life saving device. If you have symptoms or 
are feeling unwell, you must see your doctor or call Triple Zero (000) in a medical emergency.  

Setting up your CardioMessenger SMART

Commonly Asked Questions

BIOTRONIK Home Monitoring 

CardioMessenger SMART 

Set-up and Troubleshooting Guide 

Do I need to bring my CardioMessenger when I travel?

Please ask your doctor. In general, we recommend you bring your CardioMessenger and plug it in 
next to where you sleep if you are travelling for a period greater than 3 weeks. 

If you have a diagnostic device, such as a BioMonitor (Implantable Loop Recorder) it is advisable to 
bring your CardioMessenger with you travelling.  

For more information about travelling overseas or if you do not wish to bring your CardioMessenger 
while travelling, please fill out the Patient Request Form 

here

 and include the dates of your travel.

Please note 

Your Implantable Cardiac Device will not transmit medical messages while you are away from the 
CardioMessenger. If you intend to be away from your CardioMessenger for a period of 60 days or 
greater, you may need to make an appointment to have your BIOTRONIK Remote Monitoring 
manually reactivated in your doctor’s clinic on your return. This does not apply to patients with 
implantable defibrillators. Monitoring will remain active on these devices. 

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