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T
roubleshooting
Vacuum cleaner won’t turn on
Possible causes
Remedies
1.
Power cord not plugged in
1.
Check electrical plug
2.
Blown fuse/tripped breaker
2.
Check/replace fuse or reset breaker
3.
Damaged cord
3.
Refer to a BISSELL authorize service center
for repair or replacement
Vacuum cleaner won’t pick up dirt
Possible causes
Remedies
1.
Incorrect height adjustment
1.
Adjust powerfoot to correct height setting
2.
Hose not attached to suction opening
2.
Grasp quick reach handle and firmly push
hose wand onto the suction opening
3.
Crack or hole in hose
3.
Check hose and replace if needed
4.
Broken or worn drive belt
4.
Replace drive belt, see page 11
5.
Rotating floor brush bristles worn
5.
Replace brush
6.
Rotating floor brush jammed
6.
Remove brush and clean debris from brush ends
7.
Clog in vacuum
7.
Follow instructions on page 12 for clearing clogs
8.
Dirt container full
8.
Empty dirt container
9.
Dirt container or upper tank not installed properly
9.
Position correctly and lock in place
10.
Filters are dirty
10.
Check and clean pre-motor and HEPA media
post-motor filters, see page 9
tools won't pick up dirt
Possible causes
Remedies
1.
Crack or hole in hose
1.
Check hose and replace if needed
2.
Clog in vacuum
2.
Follow instructions on page 12 for clearing clogs
3.
Dirt container full
3.
Empty dirt container
4.
Dirt container or upper tank not installed properly
4.
Position correctly and lock in place
5.
Filters are dirty
5.
Check and clean pre-motor and
post-motor filters
