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Multi-Deck Warmer 

 

Maintenance 

 

 

10 

Troubleshooting 

Refer to the table below for troubleshooting information.  
 

Problem Cause 

Possible 

Solution 

Shelves Not Heating and 
Lights Not On 

Unit not plugged into power 
receptacle. 

Ensure unit power cord is 
connected to appropriate power 
receptacle. 

 

No Power to the unit. 

Check circuit breaker or fuses at 
building power panel. If problem 
persists, contact an authorized 
BKI service agent for corrective 
action. 

 

Power circuit breaker is OFF 
and Lights circuit breaker is 
OFF. 

Place the Power circuit breaker 
ON and the Lights circuit breaker 
ON. 

Power Circuit Breaker has 
Tripped 

Overload, short circuit or ground 
fault condition exists. 

Place circuit breaker actuator in 
the ON position. If circuit breaker 
trips again, contact an authorized 
BKI service agent for corrective 
action. 

No Heat to Single Shelf

 

Power circuit breaker is OFF. 

Place the Power circuit breaker 
ON. 

 

Shelf Temperature control is 
turned fully counterclockwise. 

Adjust the shelf temperature 
control. Refer to the section 
entitled Temperature Adjustment 
on page 4. 

 

Defective Shelf. 

Contact an authorized BKI service 
agent for corrective action. 

 

Loose Wire or bad Connection. 

Contact an authorized BKI service 
agent for corrective action. 

 

Shelf Temperature control is 
defective. 

Contact an authorized BKI service 
agent for corrective action. 

Individual Light is not On 

Failed fluorescent lamp. 

Change fluorescent lamp. 

 

Possible Ballast failure. 

Contact an authorized BKI service 
agent for corrective action. 

Holding Temperature Not 
Adequate

 

Unit has not been preheated. 

Refer to the preheating section on 
page 4. If problem persists, 
contact an authorized BKI service 
agent for corrective action. 

 

Product is below 160

°

 F when 

loaded. 

Check product temperature 
before loading the unit. 

 

Loose Wire or bad Connection. 

Contact an authorized BKI service 
agent for corrective action. 

 

Shelf temperature control not 
set properly. 

Adjust the shelf temperature 
control. Refer to the section 
entitled Temperature Adjustment 
on page 4. 

Switch Plate Pilot Light is 
On 

Overtemperature condition 
exists. Possible fan failure. 

Turn unit OFF then contact an 
authorized BKI service agent for 
corrective action. 

 

Summary of Contents for MDW

Page 1: ...Multi Deck Warmer MODEL MDW Installation Operation Manual Serial Numbers 121764 and Higher ...

Page 2: ...ville South Carolina or F O B authorized BKI Distributor The Company and or its authorized representatives will assume the normal replacement labor expense for the defective part for the period of the warranty as stated above excluding travel and or other expenses incidental to the replacement of the defective part where replacement work is performed during standard business hours and not subject ...

Page 3: ...tion 4 Controls and Indicators 4 Shelf Power Lighting 4 Shelf Temperature 4 Power Up and Preheating 4 Temperature Adjustment 4 Operational Guidelines 4 Unit Shutdown 5 Installation 6 Unpacking and Handling 6 Floor Model 6 Counter Model 8 Caster Model 8 Wiring 8 Initial Setup and Adjustment 8 Maintenance 9 Scheduled Maintenance 9 Cleaning 9 Troubleshooting 10 Notes 11 ...

Page 4: ...NSF requirements Dow Corning RTV 732 Multi purpose Sealant Safety Precautions Always follow recommended safety precautions listed in this manual Below is the safety alert symbol When you see this symbol on your equipment be alert to the potential for personal injury or property damage Safety Signs and Messages The following Safety signs and messages are placed in this manual to provide instruction...

Page 5: ...utside the U S call 864 963 3471 Protect Children Keep children away from this equipment Children may not understand that this equipment is dangerous for them and others NEVER allow children to play near or operate your equipment 911 Be Prepared for Emergencies Be prepared for fires injuries or other emergencies Keep a first aid kit and a fire extinguisher near the equipment You must use a 40 poun...

Page 6: ...has a number corresponding to the shelf that it controls The decal shows the relationship between the knobs and shelves The initial knob settings are depicted in Figure 1 Power Up and Preheating 1 Ensure that the power supply cord is connected to an appropriate power receptacle 2 Place the POWER ON OFF circuit breaker in the ON position 3 Place the LIGHTS ON OFF circuit breaker in the ON position ...

Page 7: ...y have sanitation regulations governing how long foods can be held Make certain to check with your local authorities Unit Shutdown 1 Remove product from the unit 2 Place the POWER ON OFF circuit breaker in the OFF position 3 Place the LIGHTS ON OFF circuit breaker in the OFF position 4 After the unit has cooled down remove any residue from the shelves and clean the unit thoroughly Figure 1 Control...

Page 8: ...location before moving it off of the shipping pallet Make certain there are no separately packed accessories before discarding packaging Floor Model Follow the procedure below to level the unit and mount the kick plates See Figure 2 1 Slide kick plates ends first between the base frame and outer panels Secure in raised position with tape Make sure that the end kick plates fit behind the front and ...

Page 9: ...Multi Deck Warmer Installation 7 Figure 2 Floor Model Leveling Kick Plate Mounting ...

Page 10: ...PA 70 20XX This unit when installed by an authorized BKI service agent must be wired for use in accordance with all applicable local state and federal codes For specific electrical requirements and connections refer to the wiring diagram attached to the unit or provided in the Service Manual Initial Setup and Adjustment Follow the procedure below to setup and adjust the unit for proper operation 1...

Page 11: ...t protection capability Cleaning This unit should be cleaned at the end of each day Use the following procedure Failure to remove power from this unit may cause severe electrical shock This unit may have more than one disconnect switch 1 Place the POWER ON OFF circuit breaker in the OFF position 2 Place the LIGHTS ON OFF circuit breaker in the OFF position 3 Allow unit to cool down 4 Disconnect po...

Page 12: ...ature control Refer to the section entitled Temperature Adjustment on page 4 Defective Shelf Contact an authorized BKI service agent for corrective action Loose Wire or bad Connection Contact an authorized BKI service agent for corrective action Shelf Temperature control is defective Contact an authorized BKI service agent for corrective action Individual Light is not On Failed fluorescent lamp Ch...

Page 13: ...Multi Deck Warmer Notes 11 Notes ...

Page 14: ...Multi Deck Warmer Notes 12 ...

Page 15: ...Multi Deck Warmer Notes 13 ...

Page 16: ...P O Box 80400 Simpsonville S C 29680 0400 USA http www bkideas com Made and printed in the U S A LI0189 0407 ...

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