Multi-Deck Warmer
SS-OM-002.03 Revised 10/16/18
12
Troubleshooting
Refer to the table below for troubleshooting information.
Problem
Cause
Possible Solution
Shelves Not Heating and
Lights Not On
Unit not plugged into power
receptacle.
Ensure unit power cord is
connected to appropriate power
receptacle.
No Power to the unit.
Check circuit breaker or fuses at
building power panel. If problem
persists, contact an authorized
BKI service agent for corrective
action.
Power switch is OFF and Lights
circuit breaker is OFF.
Place the Power circuit breaker
ON and the Lights circuit breaker
ON.
No Heat to Single Shelf
Failed shelf component.
Contact an authorized BKI service
agent for corrective action.
Individual Light is not On
Failed Fluorescent Lamp.
Replace lamp only with BKI
shatter-proof lamp.
Fail Lamp Ballast
Contact an authorized BKI service
agent for corrective action.
Holding Temperature Not
Adequate
Unit has not been preheated.
Refer to the preheating section on
page 6. If problem persists,
contact an authorized BKI service
agent for corrective action.
Product is below 160
F when
loaded.
Check product temperature
before loading the unit.
Shelf temperature control not
set properly.
Adjust the shelf temperature
control. Refer to the section
entitled Temperature Adjustment
on page 6.
Failed shelf component.
Contact an authorized BKI service
agent for corrective action.
