Black & Decker BDT20WTB, Instruction Manual

Page 20

TROUBLESHOOTING & WARRANTY

LIMITED WARRANTY

Any repair, replacement, or warranty service, 

and all questions about this product should be 

directed to BLACK+DECKER at 

844-299-0879

from the USA or Puerto Rico.

BLACK+DECKER warrants to the original purchaser 

that the product will be free from defects in material, 

parts and workmanship for the period designated for 

this product. The warranty commences the day the 

product is purchased and covers up to a period of 

1 

year (12 months) for labor/1 year (12 months) for parts 

(manufacturing defects only)

.

BLACK+DECKER agrees that it will, at its option, 

replace the defective product with either a new 

or remanufactured unit equivalent to your original 

purchase during the warranty period. 

Exclusions

: This warranty does not apply to the 

below:

1.  If the appearance or exterior of 

the product has been damaged or 

defaced, altered or modified in design or 

construction. 

2. If the product original serial number 

has been altered or removed or cannot

be readily determined.

3. If there is damaged due to power line 

surge, user damage to the AC power 

cord or connection to improper voltage 

source.

4. If damage is due to general misuse, 

accidents or acts of God.

5. If repair attempts are done by 

unauthorized service agents, use of 

parts other than genuine parts or parts 

obtained from persons other than 

authorized service companies. 

6. On units that have been transferred 

from the original owner.

7. On products that have been purchased 

as refurbished, like new, second-hand, in 

a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or 

rental setting.

9. To products used in settings other than 

ordinary household use or used other 

than in accordance with the provided 

instructions.  

10. To damages for service calls for 

improper installations.

11. Transportation and shipping costs 

associated with the replacement of the 

unit.

12. Service calls to instruct you how to use 

your product.

13. Service calls to repair or replace the 

house fuse, reset the circuit breaker or 

correct the wiring in the house.   

REPAIR OR REPLACEMENT AS PROVIDED UNDER 

THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 

THE CUSTOMER; BLACK+DECKER. SHALL NOT BE 

LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 

DAMAGES FOR BREACH OF ANY EXPRESS OR 

IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT 

TO THE EXTENT PROHIBITED BY APPLICABLE LAW. 

ANY IMPLIED WARRANTY OF MERCHANTABILITY 

OF FITNESS FOR A PARTICULAR PURPOSE ON THIS 

PRODUCT IS LIMITED TO THE DURATION OF THE 

WARRANTY.

Some states do not allow the exclusion or limitations 

of incidental or consequential damages, or limitations 

on how long the warranty lasts. In these cases the 

above exclusions or limitations may not apply to you. 

This warranty gives you specific legal rights and you 

may also have other rights which vary from state to 

state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

844-299-0879

 to create a ticket for exchange/repair. 

Please make sure to provide the date of purchase, 

model number and a brief description of the problem. 

Our customer service representative

will contact you or send detailed return instructions.

BLACK+DECKER does not warrant that the appliance will work 

properly in all environmental conditions, and makes no warranty 

and representation, either implied or expressed, with respect 

to the quality, performance, merchantability, or fitness for a 

particular purpose other than the purpose identified within this 

user’s manual. BLACK+DECKER has made every effort to ensure 

that this user’s manual is accurate and disclaims liability for any 

inaccuracies or omissions that may have occurred. Information in 

this user’s manual is subject to change without notice and does 

not represent a commitment on the part of BLACK+DECKER. 

BLACK+DECKER reserves the right to make improvements to 

this user’s manual and/or to the products described in this user’s 

manual at any time without notice. If you find information in this 

manual that is incorrect, misleading, or incomplete, please contact 

us at

 844-299-0879

.

W Appliance Co. 

1356 Broadway

New York, NY 10018