15
TROUBLESHOOTING—SINGLE SERVE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Coffeemaker is leaking.
Travel mug lid may still
be on travel mug.
Ensure lid is removed
from travel mug before
brewing.
Coffee tastes weaker
than preferred.
Too much water used
for a single Pod coffee
brew.
Brew 2 coffee Pods into
your mug. Choose a
small brew volume.
Not enough ground
coffee used.
Increase the volume
of coffee grounds in
permanent filter.
Coffee leaks onto base.
The coffee cup or mug
was removed before
brewing was complete.
Wait until brew is
complete and dripping
stops before removing
your mug.
If additional assistance is needed,
please contact our consumer service team at
1-800-231-9786.
The 6 oz. and 16 oz.
selection lights are
blinking.
The single serve filter
basket lid is not tightly
closed.
Open and securely
reclose the single serve
filter basket lid.
The 5 selection lights
on the single-serve
side are blinking and
unit will not brew.
Less than 20 oz. of
water in reservoir.
Check water levels.
Add additional water to
reservoir if needed.
Brew basket lid may
not be latched properly.
Reopen brew basket lid
and push to close unit
lid clicks into place.
