15
MASTER REMOTE DOES NOT
OPERATE YOUR A/V PRODUCT.
•Press the mode button of the product
you want to control.
•Program the MASTER REMOTE with a
new code for that A/V product.
•Install new batteries. Refer to
“BATTERY INSTALLATION” section on
page 8.
•MASTER REMOTE may not be
compatible with your product.
MASTER REMOTE DOES NOT
OPERATE SOME FEATURES OF YOUR
PRODUCT.
•Program MASTER REMOTE with a
new code.
•MASTER REMOTE may not be able to
operate all features of your product or
button names might be different than
your product.
RED INDICATOR BLINKS AFTER YOU
PROGRAM A PRODUCT CODE.
•Remote did not accept the code.
•Try to program the code again or try a
different code.
DIFFICULTY PROGRAMMING
RECEIVERS
If you are experiencing problems when
programming the BULB RECEIVER or
OUTDOOR LAMP RECEIVER, it may be
due to electrical interference on the
power lines caused by large appliances
such as refrigerators or TV’s. To avoid
the interference, move the RECEIVER
and the MESSENGER HUB while it is
being programmed to a different wall
outlet that is further away from large
appliances.
SOME RECEIVERS DON’T RESPOND
Most houses are fed from a 240 volt
service which is then split into two
phases of 120 volts each in the circuit
breaker panel. The most commonly
encountered problem with systems which
use the existing house wiring to transmit
signals is that the signals are received by
some Receivers, but not by others. For
example, the MESSENGER HUB
controls some lights but not others or
controls some lights intermittently.
This can happen sometimes when the
Receiver to be controlled is on the
opposite phase of the house wiring to the
phase which the MESSENGER HUB is
connected to. If some of the Receivers
are not working it may be necessary to:
•move the Receiver to a different wall
TROUBLESHOOTING
outlet to test that it works. If it still
doesn’t work:
•move the Receiver to a different room.
If it still doesn’t work:
•move the Receiver to the closest outlet
that the MESSENGER HUB is plugged
into or move the MESSENGER HUB to
the closest outlet to the Receiver that is
not working.
RECEIVERS TURN ON BY
THEMSELVES
If it is suspected that Receivers have
turned on or off by themselves, it is
possible that a neighbor has a
FREEWIRE or compatible system, which
could result in unexpected operation of
both systems. Unplug all FREEWIRE
devices immediately until (1) the
interference is identified and eliminated
through selection of a different HOUSE
CODE to ensure that neither system
causes unintended operation of the other
system or (2) a blocking filter, Black and
Decker Model number PZZ01, is
installed. Call 1-888-678-7278 to order.
Professional installation recommended. If
you cannot identify the source of
interference by talking with neighbors
who are using a FREEWIRE or
compatible system and you do not want
to install a blocking filter, or if you have
any questions about identifying or
eliminating interference, please call 1-
800544-6986 before plugging in or using
any FREEWIRE device.
THREE WAY BULBS
Three way bulbs may be used, however,
only one level of brightness can be
activated using the Freewire system. To
change brightness level you will need to
turn the switch at the lamp to the desired
level of brightness. NOTE: When using
the BULB RECEIVER, you cannot control
the lamp by the lamp’s switch. Turning
the lamp switch off and then sending a
Freewire signal within 30 seconds of
power being applied to the lamp, will
cause the BULB RECEIVER to go into
program mode and will need to be
reprogrammed.
INTERCOM AND MONITORING
SYSTEMS
Intercom and monitoring systems,
including baby monitors, that use the
house wiring to transmit signals can
“block out” FREEWIRE transmissions
while the intercom or monitoring system
is in “permanent transmit” or “talk” mode.
TROUBLESHOOTING, cont.
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