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Service Information
Black & Decker offers a full network of company-owned and authorized service locations
throughout North America. All Black & Decker Service Centers are staffed with trained
personnel to provide customers with efficient and reliable power tool service.
Whether you need technical advice, repair, or genuine factory replacement parts, contact
the Black & Decker location nearest you.
To find your local service location, refer to the yellow page directory under "Tools—
Electric" or call:
1-800-544-6986.
Full Two-Year Home Use Warranty
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways.
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer’s policy for exchanges (usually 30 to 90
days after the sale). Proof of purchase may be required. Please check with the retailer for
their specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at our option. Proof of purchase may
be required. Black & Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory and on our website
www.blackanddecker.com.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state. Should you have any
questions, contact the manager of your nearest Black & Decker Service Center. This
product is not intended for commercial use.
Free warning label replacement:
If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
See ‘Tools-
Electric’
– Yellow Pages –
for Service & Sales
TROUBLESHOOTING
Problem
Possible Cause
Possible Solution
• Zone lights do not work • Voltage to tool is
• Plug tool in outlet that is
as intended.
below 120 volts.
not shared.
• Re-calibrate tool (refer to calibration
section in manual).
• Use product as intended, lights will
not cause the tool to operate differently.
• Red indicator will continue to warn
against too much pressure.
• Unit will not start.
• Cord not plugged in.
• Plug tool into a working outlet.
• Circuit fuse is blown.
• Replace circuit fuse. (If the product
repeatedly causes the circuit fuse to
blow, discontinue use immediately
and have it serviced at a Black &
Decker service center or
authorized servicer.)
• Circuit breaker is
• Reset circuit breaker.
tripped.
(If the product repeatedly causes the
circuit breaker to trip, discontinue use
immediately and have it serviced at a
Black & Decker service center or
authorized servicer.)
• Cord or switch is
• Have cord or switch replaced
damaged.
at Black & Decker Service Center or
Authorized Servicer.
For assistance with your product, visit our website
www.blackanddecker.com
for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
90518305 02 MS600 ZONE MOUSE 3/26/08 9:20 AM Page 10
