13
TROUBLESHOOTING:
PROBLEM
SOLUTION
Appliance
doesn’t run
• Make sure the processing basin and lid are properly
aligned and locked in place .
• Check to make sure the appliance is plugged in .
• If you have a circuit breaker box, be sure the circuit is
closed .
• Unplug the appliance, and then plug it back into the
outlet .
Appliance is not
shredding or slic-
ing properly
• Make sure the disc is installed properly .
• If using the adjustable slicing blade, make sure it is
set to the correct thickness .
• Make sure ingredients are suitable for slicing or
shredding .
If you are getting
an inconsistent
dice
• Make sure the processing basin and lid are aligned
and locked in place .
• Ensure there are no clogs in dicing grid and that food
is lined up evenly with flat ends .
Appliance is
jamming
• Switch the appliance off and unplug it . Dismantle the
appliance, clean it, assemble it and start again .
If the problem is not due to one of the above items, see the “Warranty and
Service” section of this Use and Care Guide . Do not return the MultiPrep
™
processor to the retailer . Retailers do not provide service .