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3 of 3

7/2/2007
#11897

724-746-5500

   blackbox.com

TECH SPECS

Hardware Compatibility — IBM

®

PC, PS/2

®

, and compatibles; Sun

®

USB;

Mac

®

USB; RS/6000

®

; DEC

Alpha; SGI

®

Operating Systems Supported — Windows

®

3.x/95/98/Me/XP, Windows

NT

®

, Windows 2000; DOS; Linux

®

; UNIX

®

; BSD; Sun; Macintosh

®

;

NetWare

®

Peripherals Supported —

Keyboards: PS/2 style; 
Mice: 2-button, 3-button, wheel, IntelliMouse

®

, IntelliMouse Explorer

Protocol — Ethernet: TCP/IP
Resolution (Maximum) — 1280 x 1024 @ 75 Hz
Software Compatibility — Limited security: AT&T

®

3.3.3, RealVNC

3.3.4 and higher; 

Full security: RealVNC 4.0 and higher; requires Java

®

enabled browser

Connectors — Connected ServSwitch:

Video: (1) HD15 F; 
Keyboard: (1) 6-pin mini DIN F; 
Mouse: (1) 6-pin mini DIN F; 

Local KVM Console:

Video: (1) HD15 F; 
Keyboard: (1) 6-pin mini DIN F; 
Mouse: (1) 6-pin mini DIN F; 
Network: (1) 10-/100-Mbps autosensing RJ-45; 

Modem/ISDN: (1) DB9 M; 
Power Control: (1) DB9 M

Indicators — (6) LEDs: PWR, LNK, 100, VNC, REM, LOC
Power — 115 VAC, 60 Hz, external
Size — 1.75"H (1U) x 7.9"W x 4.6"D (4.4 x 20.1 x 11.7 cm)

Item

Code

ServSwitch Wizard IP

ACR2004A

You may also need…

ServSwitch Wizard IP Rackmount Kits

Single Unit

RMK2004

Dual Units

RMK2004-2

To connect your USB or Sun CPUs, order…

PS/2 to USB Flash Cable, 6-ft. (1.8-m)

EHN428-0006

Recognize any of these situations?

• You wait more than 30 minutes to get through 

to a vendor’s tech support.

• The so-called “tech” can’t help you or gives you 

the wrong answer.

• You don’t have a purchase order number and the

tech refuses to help you.

• It’s 9 p. m. and you need help, but your vendor’s 

tech support line is closed.

According to a survey by Data Communications

magazine, 90% of network managers surveyed say
that getting the technical support they need is extremely
important when choosing a vendor. But even though
network managers pay anywhere from 10 to 20% of their
overall purchase price for a basic service and support
contract, the technical support and service they receive falls
far short of their expectations—and certainly isn’t worth
what they paid.

At Black Box, we guarantee the best value and the 

best support. You can even consult our Technical Support
Experts before you buy if you need help selecting just 
the right component for your application.

Don’t waste time and money— call Black Box today.

Why Buy From Black Box? Exceptional Value.
Exceptional Tech Support. Period.

✦ 

(1) ServSwitch Wizard IP

✦ 

(1) power supply

✦ 

(1) set of KVM cables

✦ 

(4) self-adhesive rubber feet

✦ 

(1) CD-ROM containing a users’ manual in PDF format

WHAT‘S INCLUDED

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