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CHAPTER 5: TROUBLESHOOTING

One USB port is required for each installed device. The USB port can be native to the PC or it can be a USB port on a hub that is 
connected to a PC.
To verify the installation:
1. Open the Windows Device Manager.
2. Scroll down to Ports.
3. Expand the flyout window.
4. You should see the new ports. If there are no exclamation points or other trouble indicators, the ports are installed correctly and 
ready to use.

Summary of Contents for IC830A

Page 1: ...24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM U S B t o R S 4 8 5 4 w i r e M o d e l I C 8 3 1 A USB 2 0 TO RS 485 CONVERTER IC830A IC831A USER MANUAL ...

Page 2: ...TALLATION 7 3 1 STEP 1 Install the Drivers 7 3 2 STEP 2 Connect the Converter 7 3 2 1 IC830A 2 Wire Model Wiring 7 3 2 2 IC831A 4 Wire Model Wiring 7 3 3 STEP 3 Loopback Test 4 Wire Model Only 8 3 4 STEP 4 Back to Back Test 2 Wire Model Only 9 3 5 Pinouts 9 4 OPERATION 10 5 TROUBLESHOOTING 11 APPENDIX A REGULATORY INFORMATION 12 A 1 FCC Statement 12 A 2 CE Declaration of Conformity 12 A 3 NOM Stat...

Page 3: ...nvironmental Operating Temperature 32 to 158 F 0 to 70 C Storage Temperature 40 to 185 F 40 to 85 C Operating Humidity 0 to 95 relative humidity noncondensing MTBF IC830A 2 wire model 2130833 hours IC831A 4 wire model 1869313 hours MTBF Method Parts count reliability prediction Approvals Compliance FCC CE EU 2014 30 EU Electromagnetic Compatibility Directive 2011 65 EU Reduction of Hazardous Subst...

Page 4: ...877 2269 BLACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 CHAPTER 1 SPECIFICATIONS 1 2 DIMENSIONAL DIAGRAMS 3 2 cm 1 3 in 5 8 cm 2 3 in 1 6 cm 0 6 in FIGURE 1 1 DIMENSIONS ...

Page 5: ...er into an available USB port on your computer or USB hub and install the drivers supplied on CD ROM The device will show up as an additional COM port in the Windows Device Manager which is fully compatible with your Windows applications A 3 2 foot 1 meter USB cable is included 2 2 FEATURES Connect RS 485 devices to your USB port Ideal for field service applications Small fits easily into any lapt...

Page 6: ...7 TECHNICAL SUPPORT 1 877 877 2269 CHAPTER 2 OVERVIEW 2 4 HARDWARE DESCRIPTION Figure 2 1 shows the converter and describes its components DB9 connector links to RS 485 interface USB Type B connector links to USB 2 0 interface on PC FIGURE 2 1 USB 2 0 TO RS 485 CONVERTER ...

Page 7: ...Accept the license agreement and then click Next again The program will install the driver and a screen will be displayed indicating successful installation When you connect the converter to your PC for the first time the COM port will be configured This could take up to 30 seconds 3 2 STEP 2 CONNECT THE CONVERTER 3 2 1 IC830A 2 WIRE PIN 2 Data A PIN 3 Data B PIN 4 GND USB Data A Data B GND To PC ...

Page 8: ...TEST 4 WIRE Loopback RDA to TDA and TDB to RDB as shown in Figure 3 3 5 4 3 2 1 9 8 7 6 FIGURE 3 3 LOOPBACK CONNECTIONS 1 Using Hyperterminal or a similar program connect to the appropriate COM port 2 Set the desired baud rate 3 Ensure that Hyperterminal local echo is OFF 4 Transmit data 5 If the same character string is returned the test is good ...

Page 9: ...t to the appropriate COM ports 3 Set the desired baud rate 4 Transmit data 5 If the same string is returned the test is good 3 5 PINOUTS Figure 3 4 shows the converter s DB9 female connector 5 9 8 7 6 4 3 2 2 1 5 4 3 2 1 9 8 7 6 FIGURE 3 4 DB9 CONNECTOR PINOUT TABLE 3 1 2 WIRE AND 4 WIRE PINOUTS PIN RS 485 2 WIRE RS 485 4 WIRE 1 Not used Not used 2 Data A Input Output Receive RDA Input 3 Data B In...

Page 10: ...ailable COM port labeled RS 485 Port Configure the COM port for your application The default setup is 9600 baud 8 data bits no parity 1 stop bit no flow control The converter will also be listed under USB Controllers To uninstall the drivers follow the instructions contained in the uninstall read me file Use the IC830A for RS 485 2 Wire systems In the 2 Wire configuration the receiver toggles with...

Page 11: ...for each installed device The USB port can be native to the PC or it can be a USB port on a hub that is connected to a PC To verify the installation 1 Open the Windows Device Manager 2 Scroll down to Ports 3 Expand the flyout window 4 You should see the new ports If there are no exclamation points or other trouble indicators the ports are installed correctly and ready to use ...

Page 12: ...Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the ...

Page 13: ...etes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el apa...

Page 14: ...o punitive consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice B 2 TRADEMARKS USED IN THIS MANUAL Black Box Corporation and the logo type and mark are registered trademarks of Black Box Corporation Any other trademarks mentioned in this ...

Page 15: ..._______ _ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ ______________________________________________________________________________________________...

Page 16: ...NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 COPYRIGHT 2017 BLACK BOX CORPORATION ALL RIGHTS RESERVED ...

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