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12

USER GUIDE

LED’s BEHAVIOR 

User Console Interface – Display LED:

User Console Interface – CAC LED: 

Front Panel – Port Selection LEDs: 

Front Panel – CAC Selection LEDs: 

Front Panel -  Port and CAC Selection LEDs: 

#

Status

Description

1

Off

Monitor is not connected 

2

On

Monitor is connected 

3

Flashing

EDID problem – Learn EDID to fix the problem 

  

#

Status

Description

1

Off

CAC is not connected 

2

On

Authorized and functional CAC is connected 

3

Flashing

Non-CAC peripheral is connected 

  

#

Status

Description

1

Off

Non-selected port 

2

On

Selected port 

3

Flashing

EDID learn in process 

  

#

Status

Description

1

Off

CAC port is disabled or non-selected port 

2

On

CAC port is enabled 

3

Flashing

EDID learn in process 

  

#

Status

Description

1

All Flashing 

Connected peripheral to keyboard or mouse 

console ports is rejected

IMPORTANT!

If all the Front Panel LEDs are flashing and the 
buzzer is beeping, the Secure KVM Switch has 
been TAMPERED with and all functions are 
permanently disabled. Please contact Black Box 

technical support at 

info@blackbox.com

If all Front Panel LEDs are on and not flashing, the 
POWER UP SELF TEST has failed and all functions 
are disabled. Check if any of the front panel 
port selection buttons are jammed. In this case, 
release the jammed button and recycle the power. 
If power up self test is still failing, please contact 

Black Box technical support 
at 

info@blackbox.com

EDID Learn - Front Panel LEDs:

 

All LED’s are turned on for 1 second. Then:

• 

Port 1 LEDs will flash until the end of the process.

• 

Port 2 LEDs will flash until the end of the process if a second video board exists (Dual-head Secure KVM Switch).

• 

Port 3 LEDs will flash until the end of the process if a third video board exists (Quad-head Secure KVM Switch).

• 

Port 4 LEDs will flash until the end of the process if a fourth video board exists (Quad-head Secure KVM Switch).

Summary of Contents for KVS4-1002HV

Page 1: ... DP HDMI to HDMI KVM w audio NO CAC KVS4 1004HVX 4 Port SH Secure Pro DP HDMI to HDMI KVM w audio and CAC KVS4 2004HV 4 Port DH Secure Pro DP HDMI to HDMI KVM w audio NO CAC KVS4 2004HVX 4 Port DH Secure Pro DP HDMI to HDMI KVM w audio and CAC 1 2 3 4 ST1 ST2 KVS4 1004HVX CONSOLE 12VDC AUDIO K M AUDIO AUDIO AUDIO AUDIO K M K M K M K M CAC CAC CAC CAC CAC IN 1 IN 2 IN 3 IN 4 DP HDMI IN1 DP HDMI IN2...

Page 2: ...AR INSTALLATION CAC INSTALLATION COMMON ACCESS CARD SMART CARD READER CAC PORT CONFIGURATION AUDITING Dumping the Event Log via User Menu Options RESET Restore Factory Default LED s BEHAVIOR SYSTEM OPERATION TROUBLESHOOTING TECHNICAL SUPPORT LIMITED WARRANTY STATEMENT 3 4 4 4 5 10 10 11 11 12 13 13 13 14 ...

Page 3: ...ft USB Signal Type USB 1 1 and 1 0 Keyboard and Mouse only USB 2 0 for CAC connection Only in models with CAC KVS4 1002HV KVS4 2002HV 2 USB Type B Type B KVS4 1002HVX KVS4 2002HVX KVS4 1004HV KVS4 2004HV 4 USB Type B KVS4 1004HVX KVS4 2004HVX 8 USB Type B User Console Interface 2 USB Type A for keyboard and mouse connection only 1 USB Type A for CAC connection only in models with CAC AUDIO Input 2...

Page 4: ...een opened PROTECTED FIRMWARE The controller of the unit has a special protection feature that prevents reprogramming or reading the firmware HIGH ISOLATION ON USB CHANNELS Opto isolators are used in the unit to keep USB data paths electrically isolated from each other providing high isolation and preventing data leakage between ports SECURE EDID EMULATION The unit prevents unwanted and unsecure d...

Page 5: ...al USB hub or composite device functions unless the connected device has at least one endpoint which is a keyboard or mouse HID class Display Display device e g monitor projector that uses an interface that is physically and logically compatible with the product ports DisplayPort HDMI Audio out Analog amplified speakers Analog headphones Mouse Pointing Device Any wired mouse or trackball without i...

Page 6: ...witch by connecting a 12VDC power supply to the power connector and then turn on all the computers Note The computer connected to port 1 will always be selected by default after power up Note You can connect up to 2 computers to the 2 port Secure KVM Switch and up to 4 computers to the 4 port Secure KVM Switch DP HDMI IN AUDIO OUT DP HDMI OUT USB IN USB OUT CAC IN CAC OUT AUDIO IN KVS4 1004HVX CON...

Page 7: ...orts on one row will be switched to the DP HDMI OUT of the same row 6 Connect a USB keyboard and mouse in the two USB console ports 7 Optionally connect stereo speakers to the AUDIO OUT port of the unit 8 Optionally connect CAC smart card reader to the CAC port in the user console interface 9 Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector and then turn on ...

Page 8: ...2 DP HDMI IN1 IN 2 IN 1 DP HDMI IN AUDIO OUT DP HDMI OUT USB IN USB OUT CAC IN CAC OUT AUDIO IN KVS4 2004HVX CONSOLE 12VDC AUDIO K M AUDIO AUDIO AUDIO AUDIO K M K M K M K M CAC CAC CAC CAC CAC IN 1 IN 2 IN 3 IN 4 DP HDMI IN1 A DP HDMI IN2 A DP HDMI IN3 A DP HDMI IN4 A DP HDMI OUT A DP HDMI IN1 B DP HDMI IN2 B DP HDMI IN3 B DP HDMI IN4 B DP HDMI OUT B Figure 1 6 KVS4 1002HVX Figure 1 7 KVS4 2004HVX...

Page 9: ...ent Tool to your PC from this link https www blackbox com NIAP3 documentation 8 Run the Administration and Security Management Tool executable file Initiate the session using the following steps in the Administration and Security Management Tool 1 Type alt alt c n f g on your keyboard 2 The mouse connected to the Secure KVM Switch will stop functioning and you will be prompted to Enter credential ...

Page 10: ... ports on a 4 host port Secure KVM Switch CAC connection to the computer requires a USB cable connection separate from the keyboard and mouse This allows the CAC to be connected independently from the keyboard and mouse It also allows the user to select whether CAC for a certain computer is supported or not 1 Ensure that power is turned off or disconnected from the unit and the computer 2 Use a US...

Page 11: ...istration and Security Management Tool Guidance for detailed information AUDITING Dumping the Event Log via User Menu Options RESET Restore Factory Defaults The following steps are intended for the system administrator Note Only one computer connected to port 1 is required for this operation Restore Factory Defaults will reset all settings on the Secure KVM Switch to their original state Secure KV...

Page 12: ...he Front Panel LEDs are flashing and the buzzer is beeping the Secure KVM Switch has been TAMPERED with and all functions are permanently disabled Please contact Black Box technical support at info blackbox com If all Front Panel LEDs are on and not flashing the POWER UP SELF TEST has failed and all functions are disabled Check if any of the front panel port selection buttons are jammed In this ca...

Page 13: ...omputer Replace the keyboard Check if the mouse is properly connected to the unit Try connecting the USB on the computer to a different port Make sure that the mouse works when directly connected to the computer Replace the mouse Check if all the audio cables are connected properly Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning prop...

Page 14: ... Any replacement product could be new or like new provided that it has functionality at least equal to that of the product being replaced Black Box limited warranty is valid in any country where the covered product is distributed by Black Box B Limitations of warranty To the extent allowed by local law neither Black Box nor its third party suppliers make any other warranty or condition of any kind...

Page 15: ...ial or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice TRADEMARKS Black Box and the Black Box logo type and mark are registered trademarks of BB Technologies Inc Any other trademarks mentioned in this document are acknowledged to be the property of t...

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