MULTISERVER 500
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Information provided in the following paragraphs is
applicable only to Multiserver 500 units installed in
the U.S.A. and Canada. If your installation is
located outside of the U.S.A. and Canada, you must
meet the requirements of the country where the
equipment is operated.
E.1
Requirements for Operation with the
Telephone Company
If your equipment causes harm to the telephone
network, the telephone company may temporarily
discontinue your service. If possible, the company
will notify you in advance. But if advance notice is
not practical, you will be notified as soon as
possible. You will be given the opportunity to
correct the situation and you will be informed of
your right to file a complaint with the FCC.
Your telephone company may make changes in its
facilities, equipment, operation, or procedures that
could affect the proper functioning of your
equipment. If it does, you will be notified in
advance to give you an opportunity to maintain
uninterrupted service.
If you experience any operational problems while
you’re using your equipment, determine whether
the problem is due to a malfunction in your
equipment or in the telephone interface.
WARNING!
Do not attempt to repair the Multiserver
500. Attempts to repair the Multiserver
500 may cause injury, and may also
damage equipment on the telephone
network.
Attempts to repair the Multiserver 500 are
violations of FCC rules. Repair to the Multiserver
500 can only be made by the manufacturer, its
authorized agents, and by others who may be
authorized by the FCC. Please contact our
Technical Support Staff for further information.
1. The problem may be in the telephone interface.
If the Multiserver 500 works in some interfaces
but not in others, the problem is due to the
telephone interface.
2. The problem may be in your equipment. If the
Multiserver 500 does not work with any
telephone interface, then it is most likely that
the problem is in your Multiserver 500. To
check your Multiserver 500, follow the test
procedures outlined in Chapter 7.
E.2 Equipment Attachment Limitations for
Operation in Canada
CP-01, Part I
Section 10.1
Notice: The Canadian Department of
Communications label identifies certified
equipment. This certification means that the
equipment meets certain telecommunications
network protective, operational and safety
requirements. The Department does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, the user should
ensure that it is permissible to be connected to the
facilities of the local telecommunications company.
The equipment must also be installed using an
acceptable method of connection. In some cases,
the company’s inside wiring associated with a single
line individual service may be extended by means of
a certified connector assembly (telephone
extension cord). The customer should be aware
that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made
by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or
alterations made by the user to this equipment, or
equipment malfunctions, may give the
telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection that
the electrical ground connections of the power
utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This
Appendix E: Agency and
Telephone-Company Requirements
