15
PROBLEM
POSSIBLE CAUSE
SOLUTION
Some kernels of rice do
not seem fully cooked
• The rice was not allowed
to finish cooking
• There was not enough
water in the cooking
bowl.
• Add a few more
tablespoons of water
and cook a little longer.
Press the Rice button
(
)
again. Recheck
the rice when the
appliance switches back
to warm.
Cooking bowl is not as
clean as I would like.
• Starch built up on sides
and bottom of the bowl.
• Fill the bowl with
hot soapy water and
let stand for several
minutes; then use a
nylon scrubber along
sides and bottom.
Rinse well.
Rice boils over.
• Too much rice is being
cooked.
• There is too much water
for the amount of rice.
• Make sure to cook no
more than maximum
amount suggested in
this manual. The amount
of rice to be cooked
should match the water
markings on the bowl.
• Add a small amount
(1 Tbs.) of butter or oil to
water before cooking.
Rice is too dry.
• There is too much rice or
not enough water.
• Use the rice measuring
cup that comes with
the appliance. The rice
measure provided holds
2/3
cup (5 fluid oz.) of
uncooked rice.
Rice is gummy.
• There is too much water
or not enough rice.
• Add water to match
water markings on the
rice bowl. Make sure you
have the correct ratio of
2/3
cup (5 fluid oz) rice to
1 cup water marking.
Risotto burns.
• There’s not enough
liquid in the cooking
bowl.
• Add additional liquid
to the cooking bowl
and switch back to the
risotto cooking function.
Risotto is gummy.
• Too much liquid was
added all at once.
• Follow the recipe
directions in the
Instruction Booklet for
adding liquid one cup
at a time. This will allow
the risotto to cook to the
perfect consistency.
