Blackberry BBB100-1, User Manual

Page 1: ...User Guide BBB100 1 BBB100 2 ...

Page 2: ...uts 11 Personalizing your device 13 Phone and voice 14 Phone icons 14 Find your own phone number 14 Change your ringtone 14 Making calls 15 Receiving calls 16 Blocking calls 17 Add a contact or number to your speed dial list 19 Call waiting and call forwarding 19 Start a conference call 20 LTE calling 21 Wi Fi calling 22 Voicemail 23 Applicationsandfeatures 24 Download an app on Google Play 24 Org...

Page 3: ...ce settings 37 Customize the quick settings menu 37 Notifications 37 Storagespaceandmediacards 42 Connections 46 Battery and power 63 Display 67 Convenience key 69 Accounts 69 Accessibility 70 Users 72 Backup and reset 74 Update your device software 77 Security 78 Locks passwords and protecting your data 78 Finding and protecting a lost device 84 Security settings 85 Legal notice 90 ...

Page 4: ...User guide Setup and basics Setup and basics Your device at a glance USB Type C Fingerprint sensor Convenience key Volume up down key Notification LED Recents key Home key Front camera Power key Back key ...

Page 5: ...ck because it is thicker than a nano SIM card 1 Release the tray by pushing the tip of the tool provided in the box into the hole on the right side of your device If you don t have the tool that came with your device you can also use a paper clip 2 Pull out the tray completely and set it on a flat surface 3 Hold the SIM card so that the metal contacts are facing away from you Align the notch on th...

Page 6: ...le on the right side of your device If you don t have the tool that came with your device you can also use a paper clip 2 Pull out the tray completely and set it on a flat surface 3 Hold the media card so that the metal contacts are facing away from you Align the notch on the media card with the notch in the larger section of the tray 4 Put the media card in the tray 5 Push the tray back into the ...

Page 7: ...he screen back on press the Power on off key or tap the screen twice Move between home screens You can move between your home screens with a gesture on the screen On the screen swipe left or right Get around with navigation buttons No matter what you re doing on your device navigation buttons appear at the bottom of your screen Do any of the following š To go back to the previous screen tap š To g...

Page 8: ...your device Tap the screen twice Select items Do any of the following š To select an item tap it If the item can be opened it opens š To select multiple items such as photos that you want to share or email messages that you want to delete touch and hold one item Tap more items To clear an item tap it again Setup and basics ...

Page 9: ... for example email messages and text messages at any time Swipe down from the top of the screen Tap a notification to open it or pull down to see more notifications Open Quick Settings You can open Quick Settings to turn on or turn off common settings such as Wi Fi and airplane mode Swipe down from the top of the screen once using two fingers or twice using one finger Setup and basics ...

Page 10: ...creen brightness Drag the slider handle to the right or left Zoom in to or zoom out from the screen If you want to see something in more detail such as a photo or part of a map you can magnify the image To zoom in slide two fingers apart To zoom out slide two fingers together Tip In some cases you can tap twice to zoom in or zoom out Setup and basics ...

Page 11: ... 2 Enter a search term in the Search apps widgets and shortcuts field Add an app a widget or a shortcut to your home screen 1 On the home screen tap 2 Tap Apps Widgets or Shortcuts 3 Touch and hold an app a widget or a shortcut and then release your finger when the home screen appears After you add a shortcut to your home screen you might be prompted to set up the shortcut For example if you add t...

Page 12: ...n an app that has a pop up widget Change the pop up widget for an app If an app has more than one widget available when you first swipe up or down on the app icon you choose a widget to set as the pop up widget You can change the pop up widget at any time 1 Swipe up or down on an app icon 2 In the upper right corner of the widget tap Change widget 3 In the list of available widgets tap another wid...

Page 13: ...r Text contact and then tap a contact š To set the gesture to start an action tap All shortcuts Turn off a swipe gesture If you set up a gesture to open an app or use a shortcut to turn off the gesture do the following 1 On the home screen touch and hold an empty area of the screen and then tap 2 Tap Keyboard shortcuts 3 Tap a circle 4 Tap Delete Personalizing your device Learn how to personalize ...

Page 14: ... your own phone number 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap About phone Status SIM Status Your phone number appears at the bottom of the screen If it doesn t appear your service provider might not have added your phone number to your SIM card For more info contact your service provider Change your ringtone 1 Swipe down from the top of the s...

Page 15: ...ntact 1 In the Phone app tap 2 Tap a contact 3 Tap the number that you want to call Tip To send a text message to a contact beside the number tap Speed dial a contact For more info about speed dial see Add a contact or number to your speed dial list 1 In the Phone app tap 2 Tap a speed dial contact Show or hide your number on outgoing calls Depending on your service provider this feature might not...

Page 16: ...send a caller a brief text message instead of answering an incoming call Depending on the recipient of the quick response additional text messaging charges might apply Note If a call is from an unknown caller the option to send a quick response does not appear 1 When you receive an incoming call touch and hold Slide your finger until it covers and then release your finger 2 Do any of the following...

Page 17: ... manually move the call back to the device 1 While on a call tap 2 Do one of the following š To move the call to your device tap Handset earpiece š To move the call to your device speakerphone tap Speaker Prevent calls from going to your Bluetooth headset You can disconnect your Bluetooth headset from the Phone app so that calls are sent to your device instead 1 Swipe down from the top of the scre...

Page 18: ... Note By default priority only mode lasts for one hour To change how long it lasts swipe down from the top of the screen once using two fingers or twice using one finger Tap Priority only To increase how long the mode stays on tap or tap Until you turn this off Limit the phone numbers that you can call When you set up and use fixed dialing numbers you can make calls and send text messages SMS or M...

Page 19: ...ur finger Call waiting and call forwarding Turn call waiting on or off Depending on your service provider this feature might not be supported 1 In the Phone app in the upper right corner of the screen tap 2 Tap Settings Calls Additional settings 3 Tap the Call waiting checkbox Set up call forwarding Depending on your service provider this feature might not be available 1 In the Phone app in the up...

Page 20: ...e call tap To add more people to the conference call repeat steps 1 and 2 Make another call while already on a call When you make another call while you re already on a call your first call is automatically put on hold 1 While on a call tap 2 Do any of the following š Use the dial pad to enter a number š Tap above the dial pad to go to the Phone screen Tap a contact 3 To merge both calls and start...

Page 21: ...alling switch Make an LTE video call If your service provider supports LTE video calling you can make a video call to contacts who have this feature 1 In the Phone app do one of the following š To dial a number tap and then enter the number š To call a contact tap and then tap a contact š To call a speed dial contact tap and then tap a contact 2 Tap Note Depending on your service provider you migh...

Page 22: ...Your device might be able to make and receive calls over Wi Fi networks even if you have limited or no mobile network coverage Depending on your service provider this feature might not be supported Contact your service provider for more information 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More Wi Fi calling menu 3 Turn on the Wi Fi Calling swit...

Page 23: ...r field is blank tap Voicemail number and then enter your voicemail access number If you don t have a voicemail access number contact your service provider To call your voicemail from the Phone app touch and hold 1 key Visual Voicemail Visual Voicemail is another way to access and manage your voicemail In an app you can see and scroll through your messages on your device Some Visual Voicemail serv...

Page 24: ...hortcuts to the favorites tray 1 If the favorites tray is full touch and hold one of the apps or shortcuts in the tray Drag it to a spot on the home screen 2 Touch and hold the app or shortcut that you want to add and then drag it to the favorites tray Add a home screen You can add as many home screens as you want to organize your apps widgets and shortcuts 1 On the home screen touch and hold the ...

Page 25: ... an app or a shortcut 2 Drag the app or shortcut on top of another app or shortcut that you want to include in the same folder 3 To name the folder tap the folder Tap New folder and then enter a name Change how you view your recent apps and screens When you tap you see a tiled view a masonry view or a rolodex view of your recent apps and screens You can change the view to suit your preferences 1 S...

Page 26: ...ges Send a text message 1 In the Messenger app tap 2 In the To field enter a mobile phone number or start typing a contact s name Tip tap or to switch the keyboard 3 After enter a mobile phone number tap Send to then tap 4 In the Type an SMS message field type your message and then tap Tip You can add an emoticon by tapping in the message field Send a multimedia message 1 In the Messenger app tap ...

Page 27: ...arch the Messenger app for items such as a contact phone number or message 1 In the Messenger app tap 2 In the Search field type your search term or terms About the Google app and Now on Tap The Google app provides useful information when you need it through Google Now cards Google Now cards contain personalized info such as weather updates for your location or directions to the next event on your...

Page 28: ...f the following š To create an alarm tap š To delete an alarm under the alarm that you want to delete tap Tip You can add labels to your alarms to help you remember what each alarm is for Change your alarm ringtone 1 In the Clock app tap 2 Under the alarm you want to change tap 3 Select a ringtone 4 Tap OK Set an alarm for multiple days 1 In the Clock app tap 2 Under an alarm tap 3 Select the Repe...

Page 29: ... 1 In the Clock app tap 2 Tap the stopwatch š To stop the stopwatch tap the stopwatch again š To restart the stopwatch after it s been stopped tap the stopwatch again š To add a lap tap š To reset the stopwatch tap Set the timer 1 In the Clock app tap 2 Enter the time in hours minutes and seconds For example if you want to set an hour long timer type 1 00 00 3 To start the timer tap You can do mor...

Page 30: ...ap 3 Tap the locations that you want to appear on your clock screen 4 Tap Remove a location from the clock screen 1 In the Clock app tap 2 Clear the checkbox next to the location that you want to remove 3 Tap Switch to night mode You can dim your screen and keep the time displayed like a bedside clock by switching to night mode In the Clock app do one of the following š Tap Screen saver š Touch an...

Page 31: ...rive and Google Play other apps on your device and more To search only the data on your device turn off the Extended Search switch Do more with your search results You can perform a variety of actions with items in your search results right in the search results screen The actions available to you depend on the type of item For example if one of the search results is an app you can open the app di...

Page 32: ...l Type email or mail and then select Send an email to enter email address Send a text message Type either sms message msg or text and then select Send a text message to enter a contact name or phone number Play music Type play select Play Music or YouTube and then enter a song name artist name or album name Get directions Type map and then select Get directions to enter the name of a business or a...

Page 33: ... app to know your location you can turn off location permissions for that app For more information about turning app permissions on or off see the help for Security Turn location services on or off 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Location 3 At the top of the screen turn the switch on or off Change location modes With location modes you...

Page 34: ...gle account 4 At the top of the screen turn the switch on or off About Google Maps Google Maps helps you to find businesses restaurants and other places of interest and can provide you with turn by turn directions to your destination Find help for Google Maps Do one of the following š In Google Maps tap Help š Visit the Maps for mobile Help Center at support google com gmm android Google Chrome an...

Page 35: ... and then tap the printer that you want to use 3 Tap Note You may have to install a printing service and add a printer before you can print Install a printing service 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Printing 3 Tap Add service 4 Tap the service that s compatible with your printer and then tap Install To find a compatible service find yo...

Page 36: ...4 Tap Add printer 5 Follow the instructions on the screen Printing using Google Cloud Print You can use Google Cloud Print to print from your device to a Cloud Ready printer or to any printer that s connected to a computer To print to a printer that s not Cloud Ready you must also do the following š Make sure that Google Chrome is installed on your computer and then log in to the same Google accou...

Page 37: ...nger 4 Tap Reset to use the default quick settings Notifications Manage your notifications Notifications let you know about new messages calendar events app updates and more When you receive a notification an indicator appears in the upper left corner of the screen Check and open your latest notifications 1 Swipe down from the top of the screen with one finger 2 If necessary pull down to see more ...

Page 38: ...ion settings for a specific app look in the Settings screen inside the app For example if you want to turn off notification sounds for new emails open BlackBerry Hub open the Settings screen and change the notification settings for your email account Change the default notification sound The default sound only applies to apps that are set to use the default 1 Swipe down from the top of the screen ...

Page 39: ... twice using one finger 2 Tap 3 Tap Total silence Alarms only or Priority only 4 To change how long do not disturb stays on tap or or tap Until you turn this off 5 Tap Done Tip You can quickly turn on alarms only mode by pressing the Volume down key until the volume is all the way down then pressing the key once more Keep some sounds and notifications on You can use priority only mode to receive t...

Page 40: ...een once using two fingers or twice using one finger 2 Tap Notification 3 To pulse the notifications light tap then turn on the Pulse notification light 4 Tap an app 5 Do one of the following š To stop receiving notifications from the app turn on the Block all switch š To peek the app notifications on the current scrren neither sound nor vibrate turn on the Show silently switch š To receive notifi...

Page 41: ...y on the lock screen and tap Save BlackBerry Productivity Tab The BlackBerry Productivity Tab provides quick access to your upcoming events new messages tasks and contacts The tab is available on all device screens By default the tab is turned on and is centered on the right edge of the device screen If you want to turn off the tab swipe down from the top of the screen once using two fingers or tw...

Page 42: ...tab in Display settings turn on the Productivity tab switch š To change the placement of the tab to another side of your device screen tap Left edge or Right edge š To change the length of the tab slide your finger left or right on the Height slider š To adjust the transparency of the tab slide your finger left or right on the Transparency slider Tip By default the tab is centered on the side of y...

Page 43: ...ger 2 Tap Storage 3 If necessary tap Internal shared storage 4 Tap Explore 5 Tap and then tap By name By date modified or By size Tip To change how your files and folders are displayed tap or Using a media card Get more space to store your ringtones videos pictures songs and more when you insert a microSD card into your device By using a media card you can expand your device s storage space by up ...

Page 44: ...ur device š Swipe down from the top of the screen once using two fingers or twice using one finger Tap Storage Tap your media card Tap Storage settings Eject š Swipe down from the top of the screen once using two fingers or twice using one finger Tap Storage Tap to unmout the media card 2 Release the tray by pushing the tip of the tool provided in the box into the hole on the right side of your de...

Page 45: ...ce by clearing your cache tap Cached data OK Transfer files between your computer and device using a USB connection 1 Using a USB cable connect your device to your computer 2 On your device swipe down from the top of the screen and tap the USB for file transfer mode notification 3 Tap Transfer files or Transfer photos PTP 4 On your computer if necessary enter your device password Your device and m...

Page 46: ...e no mobile network coverage You can only make emergency calls Your device is roaming Extra charges might apply The amount of solid color indicates the strength of the Wi Fi signal If the signal is weak your device might use more power to maintain the connection Your device is connected to a Wi Fi network but there is no Internet connectivity Your device uses the mobile network instead Wi Fi is tu...

Page 47: ...ur device to make calls and if you have a data plan use data services such as Internet browsing If your device is set up for roaming and you travel outside of your service provider s wireless coverage area in most cases your device connects to another service provider s wireless network automatically If you re not sure whether your device is set up for roaming or what roaming fees apply check with...

Page 48: ...tly 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Data usage 3 Turn off the Cellular data switch To turn on data services turn on the Cellular data switch Turn off data services while roaming Depending on your wireless service plan you might be able to turn off data services email messages PIN messages text messages with attachments and browser serv...

Page 49: ...epending on your service provider you might not be able to change the details of your wireless service plan from your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More Mobile plan 3 Complete the instructions on the screen Troubleshooting Mobile network I can t connect to the mobile network Try the following š Check that airplane mode is turn...

Page 50: ... agreement If necessary tap Use this network as is Add a Wi Fi network manually If your device doesn t connect automatically to a saved Wi Fi network you can set up a connection to a Wi Fi network manually If you don t have the required information ask your network administrator or the person who manages the Wi Fi network 1 Swipe down from the top of the screen once using two fingers or twice usin...

Page 51: ... connect your device to a Wi Fi network your device assigns an IP address to the connection You can set a static IP address that doesn t change each time you connect to a Wi Fi network 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Wi Fi 3 If necessary turn on the switch 4 Touch and hold a network 5 Tap Modify network 6 Tap Advanced options You might...

Page 52: ...on to connect with available Wi Fi Direct compatible devices WPS Push Button Tap this option to turn on the Wi Fi Protected Setup feature WPS Pin Entry Tap this option to enter the PIN for the Wi Fi Protected Setup feature Troubleshooting Wi Fi connections I can t connect to a Wi Fi network Start by checking the following š Verify that Wi Fi is turned on Swipe down from the top of the screen once ...

Page 53: ...ooth connection to play music through a separate speaker make calls on a headset share files or connect to Android Wear or a car kit Before you can connect to a Bluetooth enabled device you must turn on Bluetooth technology on your device and then pair the two devices Some paired devices for example a car kit usually connect to your device automatically Turn on Bluetooth technology If you turn on ...

Page 54: ...ars on your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Bluetooth 3 Tap beside the device you want to change 4 Make your changes 5 Tap OK Delete a paired Bluetooth enabled device If you no longer want to connect to a Bluetooth enabled device you can delete the device from the list of paired devices 1 Swipe down from the top of the screen on...

Page 55: ...ice such as a keyboard or mouse Human Interface Device over Gatt Profile HOGP This profile allows you to connect your device to a Bluetooth Smart device such as a keyboard or mouse Message Access Profile MAP This profile allows a car kit to access text messages SMS and MMS on your device and lets you browse and read the text messages If supported by the car kit you can also delete compose and send...

Page 56: ...t software version For more information about your car kit s software version see the documentation that came with your car kit š Move your device to another location in your vehicle or turn your device to face another direction The location of your device s antenna in relation to your car kit s Bluetooth antenna may affect the Bluetooth connection NFC NFC is a short range wireless technology that...

Page 57: ...t app installed on your device when you tap to pay for a purchase you pay using the app that is set as the default You can change which app is used as the default If you want to use another payment app for some transactions you can set the tap and pay feature to use the payment app that is open in the foreground instead Change the payment settings for tap and pay Make sure that NFC is turned on 1 ...

Page 58: ...d then connect your device to another device using Bluetooth technology To stop sharing your Internet connection turn off the USB tethering or Bluetooth tethering switch Use mobile hotspot to share your Internet connection Before you turn on mobile hotspot confirm that your device is connected to the mobile network When you set up your mobile hotspot record the name of your mobile hotspot and the ...

Page 59: ...hotspot feature while roaming For more information check your wireless service plan or contact your service provider š If you re using your device for work your organization might not allow the use of the mobile hotspot feature For more information check with your administrator I can t find the mobile hotspot password š If you set up a mobile hotspot you must enter the mobile hotspot password on t...

Page 60: ...ap the Save account information checkbox to connect automatically next time 5 Tap CONNECT To disconnect from a VPN on the VPN screen tap the VPN profile you are connected to Tap DISCONNECT Connect to a VPN automatically To connect to a VPN automatically the VPN must support always on mode 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap More VPN 3 Tap ...

Page 61: ...w AMBER alerts checkboxes Data usage Data usage refers to the amount of data that your device uploads and downloads when it is connected to the wireless network If you share your device with others you can monitor the amount of data used by the device owner guest and any user profiles on the device Only the device owner can change the data usage settings If you exceed the data limit of your plan y...

Page 62: ...ch 4 Turn on Billing cycle Set data limit switch and then tap OK 5 Tap Data limit enter the limit number and then tap SET Stop sending background data over the mobile network To reduce the amount of data that your device uses when connected to the mobile network you can stop apps and services from sending data when you aren t actively using the app or service If you restrict background data apps a...

Page 63: ...e 2 Plug the charger into a power outlet Keeping your battery charged Your device uses a lithium ion battery To maximize your use of this type of battery when possible do the following š Avoid using your device while it s charging to help it charge faster š Do not leave your device plugged into a charger after it has reached a full charge š Avoid charging using or storing your device in extremely ...

Page 64: ... current battery power and estimates how much time is left until the device is fully charged To avoid disturbing you the indicator automatically disappears when the room is dark or when your battery power level reaches 100 If your screen is turned on the indicator automatically disappears after eight seconds Turn off the battery edge indicator 1 Swipe down from the top of the screen once using two...

Page 65: ...tap Display 2 Tap Sleep and then tap 15 seconds or 30 seconds Dim the screen 1 In the device settings tap Display Brightness level 2 On the slider drag the slider handle to the left Turn down the volume 1 In the device settings tap Sound 2 On the Media volume Alarm volume or Ring volume sliders drag the slider handle to the left Turn off key press feedback 1 In the device settings tap Languages in...

Page 66: ...warranty provided with your device CAUTION There is a risk of explosion if the battery is replaced with an incorrect battery type Do not try to replace your nonremovable battery Only qualified service personnel should perform repairs or battery replacements in your device Device and battery disposal Please recycle your device and battery in accordance with your local regulations Do not dispose of ...

Page 67: ...ts folder Change the screen brightness 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Drag to the left or right Or 3 Tap Display Brightness level then drag to the left or right Change your font size 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Display Font size 3 Tap the text size that you want to use Cha...

Page 68: ... wake If this feature is turned on you can tap the screen twice to wake up your device or tap an empty area on the home screen twice to turn off the screen 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Display 3 To turn this feature on or off tap the Tap to wake sleep switch Cast your screen Using Chromecast or a Wi Fi CERTIFIED Miracast device you ...

Page 69: ...ence key the round key on the right side of your device For example you can speed dial one of your favorite contacts open an app or turn on the flashlight 1 Do one of the following š To assign an action to the key for the first time press the Convenience key š To change the action swipe down from the top of the screen once using two fingers or twice using one finger Tap Convenience key Tap CLEAR 2...

Page 70: ...ccount 4 Tap Remove account Accessibility About accessibility features on your device Your device comes with several well established accessibility aids for people with disabilities For more information on the following features visit Android Accessibility Help š Magnification settings allow you to zoom in or zoom out to increase or decrease the display magnification š Google TalkBack provides aud...

Page 71: ...n actions and phone numbers to specific keys š If you are using PRIV you have the option of using the touch screen keyboard or the slide out keyboard with tactilely discernible keys š Alerts and notifications can be customized using tone vibration onscreen alerts or the LED indicator š An integrated hands free speakerphone is available or you can connect your device to a hands free headset or Blue...

Page 72: ...ofiles to your device To improve privacy between users each user should set up a screen lock A screen lock prevents another user from accessing information in a different user profile All user profiles use the wireless connection information set up on the device Any changes that a user makes to some device settings such as Wi Fi network connections are available or applied to all users on the devi...

Page 73: ...arate space on your device for another person to use and customize For example the user can add a Google account or download apps wallpaper and music without seeing the device owner or other users account info apps and data 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Users Add user 3 Tap OK 4 Tap SET UP NOW 5 If necessary to wake up your device sw...

Page 74: ... available from the list of users When you delete a guest all of the apps and data in the guest space are permanently deleted but the guest profile remains on the device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Users 3 Do one of the following š Beside the user you want to delete tap Remove user DELETE š Tap Guest If necessary tap YES CONTINUE S...

Page 75: ...iles such as pictures and documents to your computer This is a manual process BlackBerry does not provide desktop software for Android devices Use a third party backup service The Google Play store includes many apps that provide backup services BlackBerry cannot guarantee the security or trustworthiness of these apps so use caution when considering a third party backup service Back up and restore...

Page 76: ...which apps are backed up Not all apps opt in to use Android Backup Service to back up application data You can check which apps are backed up in Google Drive In the Google Drive app tap Settings Manage backups Delete your device data with a factory reset Before you switch to a new device or give away your current device you should delete your data A factory reset is designed to delete all of the d...

Page 77: ...ars swipe down from the top of the screen using one finger On the system update notification tap Install š To update your device software manually swipe down from the top of the screen once using two fingers or twice using one finger Tap About phone System updates Check for update If an update is available tap Restart install Note Major updates can take time to download and install and require tha...

Page 78: ...The more numbers there are in your PIN the more secure your screen lock š Pattern A pattern is a continuous line that connects four or more dots on a grid You trace your pattern to unlock your device š Swipe A swipe gesture can unlock your device Smart Lock The Smart Lock feature lets you set up your device to remain unlocked when it s connected to a trusted Bluetooth enabled device or NFC enabled...

Page 79: ...p on the device before it was reset To use the factory reset protection feature you must set up a screen lock and you must add your Google account to your device Set up or change a screen lock Locking your device can help prevent your device from sending accidental messages or pocket dialing Before you can unlock your device and access the data on your device you must enter your password PIN or pa...

Page 80: ...reating a strong password A strong password helps prevent someone else from accessing your information Weak passwords such as 1234 might be easy to remember but they re easier to guess as well To create a strong password avoid using a password with the following characteristics in order of importance Avoid Example Common passwords password Words from a dictionary quarter Combining words from a dic...

Page 81: ...res on your device such as Bluetooth technology NFC Google Maps Ok Google voice detection a trust agent or a wireless network connection 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Security Smart Lock 3 Enter your password PIN or pattern and then tap Next 4 Do any of the following š To keep your device unlocked when it is connected to a Bluetooth ...

Page 82: ...ck screen to use your device 1 Swipe down from the top of the screen once using two fingers or twice using one finger 2 Tap Security Set up SIM card lock 3 Turn on the Lock SIM card switch 4 Type a PIN and then tap OK To remove the PIN from your SIM card turn off the Lock SIM card switch Type the PIN for your SIM card and then tap OK Change the PIN for your SIM card 1 Swipe down from the top of th...

Page 83: ...e password PIN or pattern is to delete all of your device data and set up the device again You can typically do this by entering your password PIN or pattern incorrectly ten times Or if you have a remote device management app installed on your device such as the Android Device Manager you can log in to the website and delete your device data If you add your Google account to your device the factor...

Page 84: ...e data on your device If your device is not connected to the wireless network or if data services are turned off you should still try to lock your device and delete your device data The next time your device connects to a wireless network or data services are turned on your device is designed to lock and delete all the data If you don t have a remote device management app set up on your device con...

Page 85: ...the Remotely locate this device switch š To be able to lock your device and delete all of your device data if it is lost or stolen turn on the Allow remote lock and erase switch Security settings About app permissions When you download an app that is designed for Android 6 0 or later you can install the app on your device without accepting any app permissions When you use the app the app prompts y...

Page 86: ...itch 6 If necessary tap DENY ANYWAY To see a list of apps and system services that access a specific type of permission from the Apps screen tap App permissions and then tap a permission Download apps from sources other than Google Play Google Play is the default trusted source for downloading Android apps onto your device You can set up your device to let you download apps onto your device from o...

Page 87: ...nd of your device 2 Tap 3 On the app or screen that you want to pin tap To unpin a screen touch and hold If necessary enter your screen lock Install a certificate Some Wi Fi and VPN networks require your device to have a security certificate before the device can connect to the network You can install a certificate to help identify your device Typically when you install a client certificate a cert...

Page 88: ...To turn on a certificate that you turned off on the SYSTEM tab tap the certificate On the bottom of the certificate information screen tap ENABLE Turn off access to the usage info for apps Some apps and services monitor the active apps on your device If you turn off access to this info some apps might not work correctly 1 Swipe down from the top of the screen once using two fingers or twice using ...

Page 89: ...ng how apps access your data DTEK lets you see and control which third party apps use features on your device to access your info DTEK doesn t monitor preloaded apps or apps that your administrator might push to your device if you use your device for work DTEK monitors apps that š Take a picture or video using the camera š Read create edit or delete a contact š Access the location of your device š...

Page 90: ...802 11b 802 11g and 802 11n are trademarks of the Institute of Electrical and Electronics Engineers Inc Wi Fi is a trademark of the Wi Fi Alliance All other trademarks are the property of their respective owners This documentation including all documentation incorporated by reference herein such as documentation provided or made available on the manufacturer website is provided as is and without c...