Submit a Mobile Hotspot diagnostic report
1.
On the home screen, click the connections area at the top of the screen, or click the
Manage Connections
icon.
2.
Click
Networks and Connections
>
Mobile Hotspot Connections
.
3. Press the
key >
Diagnostics
.
4. Press the
key >
Email Report
.
Related information
Set options for Mobile Hotspot diagnostic reports,
Troubleshooting: Mobile Hotspot mode
I can't use my smartphone as a mobile hotspot
Try the following actions:
• Verify that your mobile network connection and your Wi-Fi connection are both turned on.
• Verify that your BlackBerry smartphone is connected to the mobile network by checking that the
indicator appears
in the connections area at the top of the home screen.
• Verify that your wireless service plan is set up to use Mobile Hotspot mode. For more information, contact your wireless
service provider.
• If you are roaming, on the
Mobile Network Options
screen, verify that the
Data Services
field and the
While Roaming
field are set to
On
.
Related information
Connect to the mobile network manually while using Mobile Hotspot mode,
274
Turn on or turn off Mobile Hotspot mode,
273
I can't connect multiple devices to my mobile hotspot
Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot. For
more information, contact your wireless service provider.
User Guide
Mobile Hotspot mode
276
Summary of Contents for Curve 9380
Page 1: ...BlackBerry Curve 9380 Smartphone Version 7 1 User Guide ...
Page 2: ...Published 2012 05 23 SWD 20120523104132533 ...
Page 8: ...Legal notice 363 ...
Page 159: ...Browser How to Browser Browser at a glance User Guide Browser 159 ...
Page 236: ...Calibrate the compass manually 235 User Guide Compass 236 ...