Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
My smartphone isn't ringing or vibrating when I
receive a call or message
Try the following actions:
• On the home screen, click your
Sound and Alert Profiles
icon. Verify that your profile isn't set to
All Alerts Off
or
Silent
.
• If you have created contact alerts, on the home screen, click your
Sound and Alert Profiles
icon. Click
Change Sounds
and Alerts
>
Sounds for Contacts
. Click a contact alert. Click
Phone
or
Messages
. Verify that the
Volume
field isn't set
to
Silent
and that the
Vibration
field isn't set to
Off
.
The screen turns off
When you don't use your BlackBerry smartphone for a period of time, the screen turns off to conserve battery power. You
can change the length of time that the backlight stays on when you aren't touching your smartphone.
Related information
Set options for backlighting,
225
Email messages aren't reconciling over the wireless
network
Try the following actions:
• Verify that your BlackBerry
®
smartphone is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Reconcile email messages manually.
Organizer data isn't synchronizing over the wireless
network
Try the following actions:
User Guide
Quick Help
41
Summary of Contents for Curve 9380
Page 1: ...BlackBerry Curve 9380 Smartphone Version 7 1 User Guide ...
Page 2: ...Published 2012 05 23 SWD 20120523104132533 ...
Page 8: ...Legal notice 363 ...
Page 159: ...Browser How to Browser Browser at a glance User Guide Browser 159 ...
Page 236: ...Calibrate the compass manually 235 User Guide Compass 236 ...