Assign a BlackBerry device to a user account using the BlackBerry
Manager
You can use this method if you want to assign a BlackBerry® device to a user account and control the activation of the
BlackBerry device before distributing it to the user.
1.
Connect the BlackBerry device to the server that hosts the BlackBerry® Professional Software.
2.
In the BlackBerry Manager, click the Users tab.
3.
Right-click the user account that you want to assign the BlackBerry device to.
4.
Click Assign device.
5.
Click the BlackBerry device to assign to the user account.
6.
Click OK.
Assigning a BlackBerry device to a user over the wireless network
You can assign a BlackBerry® device to a user over the wireless network by generating a wireless activation password,
assigning the password to a user account, and sending the password to the user in an email message. The user types the
password on the BlackBerry device to associate the BlackBerry device with the user's account on the messaging server.
You can use this method to assign either a new or a replacement BlackBerry device without requiring the user to have a
wired connection to the network in your organization.
The wireless activation password is specific to a user account. You can customize the password type and length. The password
expires after 48 hours by default or if the user types the password unsuccessfully 5 times on the BlackBerry device.
You can customize the default wireless activation message so that the message conforms to your organization's messaging
policy. In your message, you can also provide support contact information.
Specify the wireless activation message and password settings
If a user receives a wireless activation password, you cannot generate a new password for the user until the active password
expires. The password expires if the BlackBerry® device is not successfully activated in the BlackBerry® Professional
Software after 48 hours by default, or if the user unsuccessfully types the password 5 times consecutively.
1.
In the BlackBerry Manager, click the Home tab.
2.
Click Edit Global Properties.
3.
In the left pane, click General.
4.
Double-click Custom activation email message. Type the message.
5.
Double-click Auto-generated password length. Type the password length.
Administration Guide
Assign a BlackBerry device to a user account using the BlackBerry Manager
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