Blackberry Professional Software, Getting Started Manual

Contents

1 BlackBerry Professional Software overview..................................................................................................................

3

Architecture: BlackBerry Professional Software in a Microsoft Exchange messaging environment.............................

3

Architecture: BlackBerry Professional Software in an IBM Lotus Domino messaging environment.............................

6

2 System requirements..........................................................................................................................................................

11

System requirements: BlackBerry Professional Software in a Microsoft Exchange messaging environment..............

11

System requirements: Client computers in a Microsoft Exchange messaging environment..........................................

14

System requirements: BlackBerry Professional Software in an IBM Lotus Domino messaging environment..............

14

System requirements: Client computers in an IBM Lotus Domino environment...............................................................

16

3 Configuring a Microsoft Exchange version 5.5, 2000, or 2003 messaging environment....................................

17

Create a Microsoft Windows account and mailbox................................................................................................................

17

Configure permissions for the Microsoft Windows account.................................................................................................

18

Configuring Microsoft Exchange permissions for the Microsoft Windows account.........................................................

18

Configure Microsoft Exchange version 5.5 permissions for the Microsoft Windows account....................................

18

Configure Microsoft Exchange 2000 or 2003 permissions for the Microsoft Windows account...............................

19

Start the MAPI subsystem..........................................................................................................................................................

19

Identify and address Microsoft Exchange known issues for wireless calendar synchronization....................................

19

4 Configuring a Microsoft Exchange 2007 messaging environment..........................................................................

21

Create a Microsoft Exchange 2007 account and mailbox....................................................................................................

21

Configure Microsoft Windows permissions for the Microsoft Exchange 2007 account...................................................

21

Configure Microsoft Exchange 2007 permissions for the Microsoft Exchange account.................................................

22

Enable BlackBerry device users to send messages in a Microsoft Exchange 2007 environment...................................

22

5 Configuring an IBM Lotus Domino messaging environment.....................................................................................

23

Create a group for BlackBerry Professional Software administrators.................................................................................

23

Configure the server document to allow administrators to move users in a BlackBerry Domain...................................

23

Configure the local system account for Microsoft Windows authentication.....................................................................

24

Configure the local system account for database authentication.......................................................................................

24

6 Setting up the database connection...............................................................................................................................

25

Specifying permissions when connecting to the BlackBerry Configuration Database using Microsoft Windows
authentication..............................................................................................................................................................................

25

Assign Microsoft SQL Server permissions...............................................................................................................................

25