Integrating with an enterprise email account
Getting Started Guide
47
Generating an encryption key
The first time that you connect your handheld to your computer
successfully, a dialog box prompts you to generate an encryption
key by moving your mouse.
If you reinstall or update the desktop software, you are not
prompted to generate a new key. You should generate a new
encryption key every month for security purposes. Refer to the
Redirector Settings Online Help
for more information on generating
encryption keys.
Redirecting email
After you generate an encryption key, you can send and receive
email messages. Your company’s BlackBerry Enterprise Server
Software redirects email messages from your enterprise email
account to your handheld. Verify that your system administrator
has enabled your handheld on the BlackBerry Enterprise Server.
Note:
Refer to "Integrating with a new or existing ISP email account" on
page 48 for more information if you integrate your desktop software
with a new or existing ISP email account.
Microsoft
Exchange
If you are using your handheld with a Microsoft Exchange
corporate email account and your company is not using the
BlackBerry Enterprise Server Software, you must use the
BlackBerry Desktop Redirector to forward email messages to
your handheld. Start the desktop redirector: on the Windows
taskbar, click
Start
and select
Programs > BlackBerry >
BlackBerry Desktop Redirector
. You must keep your
computer turned on with the desktop redirector program
running to forward email messages to your handheld.
Ask your system administrator whether your company uses
the BlackBerry Enterprise Server Software to redirect your
email. You do not need to run the BlackBerry Desktop
Redirector if your handheld is enabled on the BlackBerry
Enterprise Server.