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The client software cannot connect to the Videohub server.
In this case, check:
Step 1.
Is the Videohub and/or Videohub Server computer turned on?
Step 2.
Ensure the IP address of the Videohub Server is correctly specified in your preferences on each
client computer and iPad on your network.
Step 3.
Check that you have network connectivity to the Videohub Server.
Step 4.
Ensure the Videohub Server does not have TCP port 9990 blocked by a firewall. This port is
automatically opened by the installer if possible. It may have inadvertently been closed by server
software updates or user intervention.
Step 5.
Is the server service running on the Windows server computer? Check:
Double-click on Administrative Tools in the Control Panel
Double-click on Services
Ensure the word Started appears under the Status column for the Blackmagic Videohub Daemon
service. If it does not, click on the service and select Start the service.