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101-A00    Page 10/12 

PUMP TROUBLESHOOTING 

 

NOTICE: 

MAINTENANCE SHALL BE PERFORMED BY QUALIFIED TECHNICIANS ONLY, FOLLOWING THE APPROPRIATE 

PROCEDURES AND WARNINGS AS PRESENTED IN THIS MANUAL. 

 

SYMPTOM 

PROBABLE CAUSE 

Pump Not Priming 

1.  Pump not wetted. 
2.  Worn vanes. 
3.  Internal control valve closed. 
4.  Strainer clogged. 
5.  Inlet line or valves clogged or too restrictive. 
6.  Pump vapor-locked. 
7.  Pump speed too low for priming. 
8.  Relief valve partially open, worn or not seating properly. 

Reduced Capacity 

1.  Pump speed too low. 
2.  Internal control valve not fully open. 
3.  Excessive restriction in the inlet line (i.e.: undersized piping, too many elbows & 

fittings, clogged strainer, etc.). 

4.  Damaged or worn parts (vanes, cylinder, or rotor). 
5.  Excessive restriction in discharge line causing partial flow through the relief valve. 
6.  Relief Valve worn, set too low, or not seating properly. 
7.  External Bypass Valve set too low. 
8.  Operating without a vapor return line. 
9.  Vanes installed incorrectly (see "Vane Replacement"). 

Noise 

1.  Excessive pressure drop on the pump due to: 

a.  Undersized or restricted fittings in the inlet line. 
b.  Pump speed too fast. 
c.  Pump too far from fluid source. 

2.  Running the pump for extended periods with a closed discharge line. 
3.  Pump not securely mounted. 
4.  Misalignment of pump, or motor - base mounted pumps. 
5.  Bearings worn or damaged. 
6.  Vibration from improperly anchored piping. 
7.  Bent shaft, or drive coupling misaligned. 
8.  Excessively worn rotor. 
9.  Malfunctioning valve in the system. 
10. Relief valve setting too low. 
11. Damaged vanes (see following category). 

Damaged Vanes 

1.  Foreign objects entering the pump. 
2.  Running the pump dry for extended periods of time. 
3.  Cavitation. 
4.  Excessive heat. 
5.  Hydraulic hammer - pressure spikes. 
6.  Vanes installed incorrectly (see"Vane Replacement"). 
7.  Incompatibility with the liquids pumped. 

Broken Shaft 

1.  Foreign objects entering the pump. 
2.  Relief valve not opening. 
3.  Hydraulic hammer - pressure spikes. 
4.  Pump/driver shaft misalignment. 
5.  Excessively worn vanes or vane slots. 

Mechanical Seal Leakage 

1.  O-rings not compatible with the liquids pumped. 
2.  O-rings nicked, cut or twisted. 
3.  Shaft at seal area damaged, worn or dirty. 
4.  Ball bearings overgreased. 
5.  Excessive cavitation. 
6.  Mechanical seal faces cracked, scratched, pitted or dirty. 

Overload on Motor 

1.  Motor Horsepower not sufficient for application. 
2.  Improper wiring and/or low voltage to motor. 
3.  Misalignment 
4.  Excessive pressure or speed. 
5.  Bearing locknuts adjusted improperly. 
6.  Faulty or worn bearings. 
7.  Rotor rubbing against head or cylinder. 
8.  Dirty mechanical seal faces. 

Summary of Contents for XB1A

Page 1: ...a SAFETY ALERT SYMBOL When you see this symbol on the product or in the manual look for one of the following signal words and be alert to the potential for personal injury death or major property dam...

Page 2: ...ressure can cause serious personal injury or property damage PUMP DATA PUMP IDENTIFICATION A pump Identification tag containing the pump serial number I D number and model designation is attached to e...

Page 3: ...6m from the pump and have a net open area of at least four times the area of the intake piping Strainers must be cleaned regularly to avoid pump starvation 4 The intake and discharge piping system mus...

Page 4: ...or rebuilt pumps Both angular and parallel coupling alignment MUST be maintained between the pump gear motor etc in accordance with manufacturer s instructions See Figure 5 1 Parallel alignment The u...

Page 5: ...within one minute 2 Check the vacuum and pressure gauges to ensure the pump is operating within the expected conditions 3 Inspect piping fittings and associated system equipment for leaks noise vibra...

Page 6: ...before attempting maintenance can cause shock burns or death Hazardous voltage Can shock burn or cause death Disconnecting fluid or pressure containment components during pump operation can cause seri...

Page 7: ...asher for damage and replace as required 6 Clean the shaft portion protruding through the head thoroughly making sure the shaft is free of nicks and burrs This will prevent damage to the mechanical se...

Page 8: ...the seal jacket of the mechanical seal Rotate the shaft to ensure the drive tangs of the mechanical seal are engaged in the notches in the rotor 15 Install lockwasher 24B on the shaft protruding thro...

Page 9: ...B Tighten just past the desired tang then back off the nut to align the tang with the locknut slot Secure the nut by bending the aligned lockwasher tang into the slot in the locknut The pump should co...

Page 10: ...ended periods with a closed discharge line 3 Pump not securely mounted 4 Misalignment of pump or motor base mounted pumps 5 Bearings worn or damaged 6 Vibration from improperly anchored piping 7 Bent...

Page 11: ...101 A00 Page 11 12 NOTES...

Page 12: ...215 GPM HXL 6 8 10 Sliding Vane Pumps 130 to 2 220 GPM Refineries Terminals Barges Ships Reciprocating Gas Compressors Liquefied Gas Transfer Boosting Vapor Recovery Hand Operated Pumps Dispensing Tra...

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