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WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has been started, you must
contact your local distributor or Horizon directly. This will enable Horizon to better
answer your questions and service you in the event that you may need any assis-
tance. For questions or assistance, please visit our website at www.horizonhobby.
com, submit a Product Support Inquiry, or call the toll free telephone number
referenced in the Warranty and Service Contact Information section to speak with a
Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country
you live and use the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included, but are not
designed to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted at our
facility. An Online Service Request is available at http://www.horizonhobby.com/
content/service-center_render-service-center. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling Horizon, you
will be asked to provide your complete name, street address, email address and
