13
EN
Troubleshooting Guide
Problem
Possible Cause
Solution
Quadcopter will not respond to
throttle
Throttle too high and/or throttle trim
is too high
Reset controls with the throttle stick
and throttle trim at the lowest setting
Throttle channel is reversed
AUX 1 reversed or not set properly
prevents the motors from starting
Power the quadcopter off, reverse the
throttle channel on the transmitter, power
the quadcopter back on
Motor start command not given
correctly
Lower the throttle completely and move the
rudder stick completely right then back to
center
Quadcopter has reduced fl ight
time or is underpowered
Flight battery charge is low
Completely recharge the fl ight battery
Inadequate power to fl ight battery
charger
Use a different power source for the charger
Flight battery is damaged
Replace the fl ight battery and follow the fl ight
battery instructions
Flight conditions too cold
Make sure the battery is warm
(room temperature) before use
Diffi culty binding
Transmitter too near aircraft during
binding process
Power off the transmitter. Move the transmitter
a larger distance from the aircraft. Disconnect
and reconnect the fl ight battery to the
Quadcopter. Follow the binding instructions
Bind switch or button was not held
while transmitter was powered on
Power off transmitter and repeat bind process
Quadcopter or transmitter is too close
to large metal object, wireless source
or another transmitter
Move quadcopter and transmitter to another
location and attempt binding again
Diffi culty connecting
(after binding)
Less than a 5-second wait between
fi rst powering on the transmitter and
powering on the quadcopter
Leave the transmitter powered on. Power off
the quadcopter and power it back on
The quadcopter is bound to a
different model memory
(ModelMatch™ transmitters only)
Select the correct model memory on the
transmitter. Disconnect and reconnect the
fl ight battery to the quadcopter
Flight battery or transmitter battery
charge is too low
Replace or recharge batteries
Quadcopter or transmitter is too close
to large metal object, wireless source
or another transmitter
Move quadcopter and transmitter to another
location and attempt connecting again
Crashes immediately upon
lift-off
Propellers in wrong locations or
incorrect fl ight mode selected
Ensure propeller direction and motor direction
are correct
Aileron, elevator or rudder are
reversed in the transmitter
Ensure aileron, elevator or rudder are not
reversed
Quadcopter does not complete
initialization beyond showing
the battery charge level
Quadcopter moved during initialization
Allow the quadcopter to sit still until it
initializes completely
Static in FPV feed
Interference on chosen channel
Change the video transmitter and receiver
channel per the Using the Micro Camera section
Charger LED glows solid or
fl ashes blue
Charging error
Refer to the Battery Charging section for a list
of error codes
