15
EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original pur-
chaser that the product purchased (the “Product”) will be
free from defects in materials and workmanship at the date
of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, acci-
dent, misuse, abuse, negligence, commercial use, or due
to improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized
service center, or (v) Products not purchased from an au-
thorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRAN-
TIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE. THE PURCHASER AC-
KNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS
OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i) ser-
vice, or (ii) replace, any Product determined by Horizon to be
defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replace-
ment decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims. SERVICE
OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LI-
ABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HO-
RIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liabil-
ity is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of
the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place of
purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak
to a Product Support representative. You may also find in-
formation on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please
use the Horizon Online Service Request submission pro-
cess found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facil-
ity. An Online Service Request is available at http://www.
horizonhobby.com under the Support tab. If you do not
have internet access, please contact Horizon Product Sup-
port to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street
address, email address and phone number where you can
be reached during business hours. When sending product
into Horizon, please include your RMA number, a list of the
included items, and a brief summary of the problem. A copy
of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA num-
ber are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Ser-
vice or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty ser-
vice will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to pay-
ment of the service without notification. Service estimates
are available upon request. You must include this request
with your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts
money orders and cashiers checks, as well as Visa, Master-
Card, American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to Ho-
rizon’s Terms and Conditions found on our website http://
www.horizonhobby.com/Service/Request/.
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