FAULTS - PROBLEMS PROCEDURE
Before returning your Amphibious pump to your dealer or contacting our
Consumer Advice Department, please carry out the following steps. This will
solve most problems quickly and easily.
1.
Ensure electrical procedure has been followed fully. Check fuse and any
cable connectors/switch boxes.
NOTE:
If the pump has overheated the thermal overload will
temporarily switch off the pump.
2. (a)
Follow routine maintenance and check pump.
(b)
Follow monthly
maintenance and check pump.
(c)
Follow troubleshooting guide.
(d)
Follow annual maintenance guide.
3.
Return pump to point of purchase for inspection and advice (you may
need proof of purchase).
For pump servicing, in the first instance please call 0845 6021102
(local call charge applies). Following advice and diagnostics from our
service engineers you may then be required to return your pump to:
Circulating Pumps Ltd, Pond Pump Servicing, Oldmedow Road, Hardwick
Industrial Estate, King's Lynn, Norfolk, PE30 4PP
Consumer Advice contact details
Interpet (Blagdon) Consumer Advice Department
Vincent Lane, Dorking, Surrey RH4 3YX
This product is guaranteed against defects in material and workmanship for 3 years from
the date of purchase, under normal usage. The guarantee DOES NOT APPLY in case of
improper use, negligence, lack of maintenance or accidental damage either to the pump or
to the impeller or impeller shaft. If the pump fails due to a manufacturing fault within this
period it will be either repaired or replaced free of charge. Liability is limited to replacement
of the faulty product only, no other costs will be reimbursed. In addition this liability
limitation applies to the unforeseeable injury to life and health of the customer or loss of
life of the customer. This guarantee does not cover incorrect installation or use, damage
due to accident, and dry running, frost damage, improper repair, deficient maintenance or
any parts that are subject to wear and tear. This guarantee is not transferable and does not
affect your statutory rights. This guarantee does not confer any rights other than those
expressly set out above. It does not extend to repaired or replaced items after the three-
year expiry period and does not cover any claims for consequential loss or damage.
Excludes impeller/rotor assembly, pre-filter and fountain fittings. If any parts need replacing,
spares are available from your retailer. See pages 2/3/4 for details of replacement parts and
codes, there is no need to replace the whole pump.
3 YEAR GUARANTEE
IMPORTANT
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