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6. Troubleshooting & Factory Reset
This chapter covers potential issues you may encounter during system operation and respective solutions. It also
covers the factory reset function.
6.1 Control Panel
The Control Panel Fault LED (Orange) indicates errors in the system. When the LED lights up, please log in to your
Blaupunkt Home Connection Server account to check for error events. The possible error events include:
•
Control Panel / Device has low battery:
Change device batteries or charge the Control Panel battery.
•
AC power fail:
Check the AC power connection.
•
Sensor out of order:
Check the device battery status and conduct a Walk Test to confirm if the Control Panel can receive the device’s
signal.
•
Device tamper:
Close the accessory device’s tamper switch by checking it at the mounted location. For example, the cover
screw might be loose.
•
Interference:
Perform a Walk Test on all your devices to check if the Control Panel can still receive their signals.
6.2 PIR Sensor
•
PIR Camera LED flashes when activated:
The PIR may have low battery or the tamper switch may have been triggered.
•
PIR does not respond to movement:
The PIR has a built-in 1 minute sleep timer after detecting a movement. The PIR will not redetect movement
within 1 minute after it is triggered. Please wait for at least 1 minute before testing the PIR again.
If the Battery is exhausted, please change it.
•
PIR is slow to respond:
This is normal. The PIR has sophisticated false alarm filter settings to prevent accidental alarms. It is also less
sensitive when walking directly toward it.
•
PIR gives false alarm:
Make sure pets have no access to the protected area during activation.
Make sure the PIR is not pointed at a source of heat or warm, moving objects.
Summary of Contents for Q SERIES
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