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Limited Warranty
Blendtec warrants the blender motor to be free of defect in material and
workmanship for the warranty period� During this period, such defects will be
repaired or the product replaced at Blendtec’s discretion without charge� This
warranty does not cover damage caused by misuse, accident, or negli-
gence� All implied warranties, including but not limited to implied warranties
of fitness and merchantability, are limited in duration to the warranty period
on motor and jar� Any unit submitted for repair must be accompanied by
proof of original purchase� For repairs under warranty, Blendtec will provide
prepaid shipping� For repairs out of warranty, shipping must be arranged and
paid for by the customer� Send all units for repair to:
1206 South 1680 West
Orem, UT 84058
1-800-BLENDTEC
(801) 222-0888
For International toll-free service please contact:
Australia 1-800-014098
Canada (855) 230-0888
France 0-800-910346
Japan 0066-33-821731
Mexico 001-855-230-0888
South Korea 003-081-32941
Spain 900-948733
Taiwan 008-01147146
United Kingdom 0800-1510183
The above limitations may not apply in states where limited warranties are
not allowed. Other warranties may apply outside of the USA and Canada.
Using a machine outside the country it was designed for will void the warranty.
6.3
NOISE LEVEL CHANGES
If the blender noise level has increased from original levels, determine whether
the sound is coming from the blender motor or jar�
• Blender Motor: Remove the jar, and press Pulse� Listen to the motor� If it is
excessively noisy, please contact your Blendtec Service Agent for evaluation�
• Jar: After checking the motor, place the jar back on the motor� Run the motor
for a few seconds using the Pulse button� (If you have more than one jar, test a
different jar to determine whether the sound is different�) If a jar is exces sively
noisy, or if the blade assembly seems loose or sounds “gravelly” when turned
by hand, contact your Blendtec service center�
6.4
BLENDED TEXTURE UNSATISFACTORY
If the blended texture of product is lumpy or uneven, do the following:
• Ensure the mixture is not cavitating during the cycle� Cavitation is a condition in
which an air pocket forms within the drink mix because the mix is too cold or
too solid� The blender blade then spins freely in this cavity� This problem can be
corrected by increasing the mix temperature by either reducing ice, increasing
liquid and/or ensuring that the frozen ingredients used in the recipe are never
colder than 10 degrees Fahrenheit (-12 degrees Celsius)�
• If the drink is mixing well but has not had enough time for complete blending,
increase cycle time� Try a longer cycle or touch and hold the Pulse button for
the required extra blending time�
• TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance�
INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE NOT MEANT TO
COVER EVERY POSSIBLE CONDITION OR SITUATION THAT MAY OCCUR.
GOOD JUDGMENT MUST BE USED WHEN OPERATING THIS OR ANY
OTHER MACHINERY.
SECTION 7: WARRANTY
WARRANTY DESCRIPTION
The motor base and jar assembly, including all moving jar parts, are covered
against leaking or breakage for the warranty period� Warranties begin from
date of purchase�
Cosmetic damage, product abuse, unreasonable use, damage resulting from
an accident (including fire, flood, earthquake or other natural disasters), product
tampering, use of accessories not endorsed by Blendtec, service performed or
attempted by unauthorized service agencies, units that have modifications, or
have been or used for commercial purposes are not included under this warranty�
The quality of Blendtec blenders is unsurpassed� You will enjoy years of
wonderful and reliable service from your Blendtec Professional series blender�
THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY BLENDTEC OR ITS
AUTHORIZED DEALERS
