32
KSTB2020
|
User / Installation Guide
Observation
Things to Check
Remediation
Video/audio
quality is poor on
:;)VYUL[^VYR
connection error
PZKPZWSH`LK
>P-PZPNUHSZ[YLUN[OPU:;)
5L[^VYRJVUULJ[PVUTLU\
Ideal for consistent video:
=PKLVTH`I\ɈLYMYLX\LU[S`
or will not be consistent:
Relocate router and STB closer
in proximity with each other
PMWVZZPISLZ\JO[OH[ZPNUHS
PZZ[YVUNVY]LY`Z[YVUN
Connecting the STB to home
router with a CAT-5/5e/
cable will also resolve poor
>P-PJVUULJ[P]P[`PZZ\LZ
If video or audio quality is
still poor after correcting
UL[^VYRJVU[HJ[
Pioneer
[LJOUPJHSZ\WWVY[
Ethernet cable integrity
If wired Ethernet connectivity
PZ\ZLKYLZL[YLWSHJL
,[OLYUL[JHISLHZYLX\PYLK
Router integrity
7V^LYJ`JSL:;)HUKYV\[LY
HDMI/Analog composite cable
PU[LNYP[`HUKJVUULJ[PVU
9LZL[YLWSHJLJHISLZHZULLKLK
;=/+40WVY[PU[LNYP[`
<ZLKPɈLYLU[;=/+40
WVY[PMWVZZPISL
0MWVZZPISLJVTWHYL
suspect STB A/V quality
to another device such
HZH)S\LYH`WSH`LY
If the STB is found to show
issues while no other
KL]PJLZKVJVU[HJ[
Pioneer
[LJOUPJHSZ\WWVY[
Video is not
]PZPISLVU[OL;=
HDMI port connection
is aligned with the TV's
/+40WVY[ZLSLJ[PVU
Ensure HDMI port
connection and HDMI port
ZLSLJ[PVUHYL[OLZHTL
Remote does
UV[JVU[YVS:;)
;=VYH\KPV
LX\PWTLU[
Battery charge
9LWSHJLIH[[LYPLZPMJOHYNLPZSV^
Remote is not programmed
[V;=VY(\KPVZ`Z[LT
9LMLY[VWHNLZVYMVY2<9=
YLTV[LWHPYPUNPUZ[Y\J[PVUZ
A Remote Control button
press always lights up the
3,+H[[OL[VWVM[OLYLTV[L
Red
$HU09JVTTHUKZLU[
.YLLU
$HU9-JVTTHUKZLU[
If NO LED lights on button
WYLZZLZ[OLIH[[LYPLZ
ZOV\SKILJOHUNLK
TROUBLESHOOTING
:[YVUN>P-PZPNUHS
=LY`:[YVUN>P-PZPNUHS
>LHR>P-PZPNUHS
4LKP\T>P-PZPNUHS
