Chapter 3: Troubleshooting
51
The SG200’s Certificate is No Longer Valid After the IP Address
Changes
If you move the SG200 from its original location or change the IP address for any reason, the SG200’s
security certificate might not be accepted the next time you open the Management Console. This is because
the hostname no longer matches the hostname on the certificate. You must create a new certificate and
then edit the HTTPS-Console service to use it. For information about creating a new certificate and editing
the HTTPS-Console service, refer to
Volume 5: Securing the ProxySG
of the
Blue Coat ProxySG Configuration
and Management Guide Suite
.
The SG200 Does Not Come Back Up After Rebooting
If the appliance is not coming back up after rebooting and the serial port is connected to terminal server
(terminal concentrator) try the following:
1
Open an active session on the terminal server, noting any traffic being outputted.
2
Unplug the terminal server from the appliance.
