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C-1000A Iridium™ Satellite Phone System
100115
TROUBLESHOOTING
Motorola Digital Handset Messages
Reference Motorola’s
Satellite Series 9520 Mobile Telephone User’s Guide
for
instructions on using the C-1000A Cabin Unit Digital Handset
Error Message
Description
Searching
The phone is attempting to establish communications with the satellite
Registering
The phone is registering with the network
Check Signal
The phone is unable to establish registration with the satellite network.
Verify the antenna has an unobstructed view of the sky or check
antenna cable connections.
Invalid Account
Contact Blue Sky Network
Enter Phone
Unlock Code
Your phone was locked after the last use. Enter your six-digit unlock
code and press
OK
button to proceed. See owner’s manual for
description on Locking and unlocking phone.
Enter PIN
Enter the four digit PIN (Personal Identification Number)
Insert Card
Power off the phone and make sure the SIM card is properly inserted
(Contacts down), and then power your phone on again
Check Card
The SIM card is damaged, improperly inserted or inserted the wrong
way
Blocked
If the PIN Code is incorrectly entered three times in a row, your phone
is blocked to prevent unauthorized use. Contact Blue Sky Network.
! Blocked
If the PIN2 Code is incorrectly entered three times in a row, your phone
is blocked to prevent unauthorized use. Contact Blue Sky Network.
Bad Card
See Supplier
Your SIM card has been damaged or incorrectly issued. Contact Blue
Sky Network
Busy Try Later
-or-
Please Try Later
The phone is unable to access the satellite network. Try again in a few
minutes.
Restricted Area
The phone is unable to access the network. You may be in or near a
restricted area (Poland, Hungary, North Korea & Sri Lanka are
examples or restricted areas)
Redial
Press
OK
to redial the last number automatically
Summary of Contents for Iridium C-1000A
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