Help
Phone/Device Software
Please make sure you have the latest firmware upgrade for your Phone
especially if you are using a PDA Phone. Go to the support section of the
manufacturers’ website to check you have the latest version. Many new mobile
phones, pda’s and computers phones require a Bluetooth patch to improve
Bluetooth functionality from the original released version.
Resetting Your Phone/Device
Phones can become prone to software and memory issues which may cause
Bluetooth reconnection problems. This can be fixed simply by turning the phone
off and back on again.
The phone will be reset and the working memory cleared.
Trouble Shooting and Support Documents
See the support section of
www.blueantwireless.com
for troubleshooting and
Frequently Asked Questions (FAQ) as well as info on using with computers for
VOIP application\s.
BlueAnt Warranty Process
1. Should you be having difficulties in operation please refer to the online FAQ
and support documents, or call us. Our number is on the back page.
2. Check our website for more information, updated manuals and
troubleshooting.
www.blueantwireless.com
3. Call us and speak to one of the BlueAnt Wireless Customer Service Team
We will clarify whether you have a hardware or connection issue.
4. Return the unit directly to BlueAnt for testing and replacement of faulty items
– Please call to arrange a Return Merchandise Authorization (RMA) number.
Warranty Terms and Conditions
1. BlueAnt Warrant the original purchaser of this product only.
2. BlueAnt will replace or repair any faulty product provided it has not been
misused or abused in any way.
3. There are no user serviceable parts inside this product. Using a non-
authorized repairer will void the warranty.
4. The Warranty is valid for 2 years (24 months) from the date of purchase.
• Proof of purchase must be supplied to obtain warranty.
• Headset must be in original packaging with serial number
for warranty to be valid.
5. Warranties are effective from the proof of purchase date
and not from the date of any subsequent repair or
replacement.
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