Bluebird CT280, User Manual

Page 1: ...User Manual Copyright C 2017 Bluebird Inc All rights reserved www mypidon com BLUEBIRD ...

Page 2: ...CT280 BLUEBIRD user manual version 1 1 Countertop Payment Terminal ...

Page 3: ...am and features may vary by country or region Certain features of this device may have performance issues due to user environment the program in use or peripheral device usage Bluebird is not liable for any issue caused by the program or accessories from any provider other than Bluebird Modifying the device s operating system or installing software from unknown sources may cause device malfunction...

Page 4: ...eros Inc Adobe is a registered trademark of Adobe Systems Inc Bluetooth is a registered trademark of Bluetooth SIG Inc Wi Fi is a registered trademark of the Wi Fi Alliance All other trademarks and copyright are the property of their respective owners User s guidance Device type User s guidance Class B Device Household Information and Communication Device This device has qualified the electromagne...

Page 5: ... Card 10 Installing a microSD card 11 Connection Ports 12 Connecting the Telephone Line 12 Connecting the Power Adapter 13 Installing a Paper Roll 13 Payment Card Transactions 14 Using the Smart Card Reader 14 Using the Magnetic Card Reader 14 Cutting Off Receipts 15 Maintenance 16 Cleaning the Body 16 Cleaning the Smart Card Reader 16 Technical Specifications 17 Troubleshooting 19 Power 19 Physic...

Page 6: ...4 Contents Operation 19 Display 20 Keypad 21 Printer 21 Safety and Handling 22 Warranty and Support 26 ...

Page 7: ...the package CT280 body Port cover Power adapter Power cord Battery cover NOTE To purchase optional accessories contact your sales representative You can download the user manual from www mypidion com However the product package may include a physical version in some regions ...

Page 8: ...6 Overview Terminal Overview Magnetic card reader Battery cover Port cover Display Keypad Smart card reader Printer door ...

Page 9: ...meric keys 4 function keys labeled F1 to F4 Three color coded function keys from left to right CANCEL BACKSPACE CLEAR ENTER A magnetic card reader built into the right side A smart card reader built into the bottom A thermal printer built into the top 3 SIM or 2 SAM and 1 SIM slots built into the back ...

Page 10: ... where there is high heat dust humidity mois ture or caustic chemicals or oils Keep the terminal away from direct sunlight and anything that radiates heat such as a stove or motor Do not use the terminal outdoors CAUTION The terminal is not waterproof or dustproof and is intended for indoor use only Any dam age to the unit from exposure to rain or dust may void the warranty Electrical consideratio...

Page 11: ...he battery cover Slide down the battery cover with the top part pressed and lift it up 2 Insert the battery into the battery compartment with the gold contacts aligned 3 Replace the battery cover Put back the battery cover and push it until it locks in place ...

Page 12: ... the left side of the battery compartment to pull out the battery Installing the SIM or SAM Card 1 Remove the battery cover and the battery 2 Insert the SIM or SAM card into the SIM or SAM slot with the gold contacts facing downward NOTE 3 SAM or 2 SAM and 1 SIM slots are available However the SIM slot is available only under GPRS or 3G network 3 Replace the battery and the battery cover ...

Page 13: ...torage capacity 1 Remove the battery cover and the battery 2 Open the flap of the SD slot by swing it up 3 Put a microSD card in the SD slot with the gold contacts facing downward 4 Close the flap and press it until it locks in place 5 Replace the battery and the battery cover ...

Page 14: ...remove the port cover first Press and hold the tab at the bottom of the port cover and lift it up Connecting the Telephone Line 1 Remove the port cover 2 Connect one end of the telephone line to the LINE port and connect the other end to a telephone wall jack USB HOST ETHERNET RS232 LINE B S U E C I V E D R 3 Replace the port cover ...

Page 15: ...SB HOST ETHERNET RS232 LINE B S U E C I V E D R 3 Replace the port cover Installing a Paper Roll 1 Hold the top edge of the printer door and swing it back to open it 2 Loosen the leading edge of a new paper roll 3 Put the paper roll into the printer tray with the leading edge facing toward the paper output slit 4 Close the printer door ...

Page 16: ...g on the program 1 Insert the smart card into the smart card reader with the chip facing upward until it seats firmly 2 Remove the card when the transaction is completed successfully Using the Magnetic Card Reader Position a magnetic card withing the magnetic card reader with the stripe facing inward and swipe the card through the card reader ...

Page 17: ...Off Receipts This terminal uses a roll of thermal sensitive paper whose width is 58 mm and diameter is 40 mm to print receipts Pull the receipt toward the display to cut it off Pulling the paper backward may cause the printer door to open ...

Page 18: ...aning the Body Use a clean cloth slightly dampened with a solution of water and mild soap For stubborn stains use alcohol or an alcohol based cleaner Gently swab the contacts with alcohol or a contact cleaner to remove the dirt The ex posed contact of the terminal should stay clean and unbent CAUTION Never use thinner trichloroethylene or ketone based solvents These may cause dete rioration of pla...

Page 19: ...RM11 266 MHz Memory 64 MB for operation 128 MB for storage of programs and data Display 320 240 pixels 71 mm 2 8 inches LED backlit TFT LCD MSR Bi directional triple track Tracks 1 2 3 Contact payment ISO 7816 3V 5V asynchronous cards EMV Level 1 and 2 type approved Contactless payment optional MasterCard PayPass M Chip MasterCard PayPass MagStripe Visa PayWave MSD Visa PayWave qVSDC Support Tag I...

Page 20: ...EEE 802 11 b g n Environmental Requirements Operating temperature 0 C to 50 C 32 F to 122 F Storage temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing NOTE Contact your local dealer for specifications not listed above or for the future specifica tions ...

Page 21: ...lace the battery with a new one The terminal will not turn on The software may be damaged 1 Reset the terminal 2 If the problem persists contact the local service representative Physical Condition The terminal is wet Turn off the terminal and take out the battery Place the terminal and battery in a dry place Let them dry completely for a considerable period of time and turn it back on If it does n...

Page 22: ...on does not work check the telephone line The terminal will not dial out 1 Make sure that the telephone line is properly connected 2 Check if the telephone lines are down by using a different telephone 3 Check if the telephone line of the terminal is normal by testing it on a working telephone 4 If the telephone line proves defective replace it with a new one 5 If the problem persists contact the ...

Page 23: ...rform the expected action refer to the user guide for the program 3 If the problem persists contact the local service representative Printer The printer will not print 1 Make sure that the terminal is properly connected to the power source 2 Make sure that the printer is not out of paper and that the paper roll is properly installed 3 If the problem persists contact the local service representativ...

Page 24: ... be broken Do not remodel take apart or repair the device Contact to your customer service center If not the case you will not be able to get your free repair service Do not attempt to modify your hardware or software It may cause device malfunction and void your warranty You may not be able to use this wireless device in the basement or certain places in buildings where the signal is weak or on o...

Page 25: ... taken apart by impact applied heat submersion or hole drilling there is a risk of a dangerous explosion Keep away from children and animals Do not make any improper contact on battery contact pin with necklaces coins or any electric conductors Do not give any impact with sharp objects There is a risk of explosion Use only the approved battery and charger Using incompatible battery or charger may ...

Page 26: ...ccur in a particular instal lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Page 27: ...manual The technical informationabout the power adapter is as follows Manufacturer Phihong Switching Power Supply Model PSAC30U 090 Input 100 240 V 50 60 Hz 0 8 A Output 9 V 3 0 A Waste of Electrical and Electronic Equipment directive According to the European Union s WEEE directive this symbol means that products sold into EU countries must dispose electrical device and or its battery separately ...

Page 28: ...nce with the regulations on compensation for damage of customer Upon receiving a notification on a defect of its product within the range of warranty dur ing the warranty period Bluebird will repair or replace the defective product according to its warranty policy If the defective product within the range of warranty is not repairable or replaceable Bluebird shall refund the purchasing price withi...

Page 29: ...gistering for After Sales Service We receive the products for after sales service through mail delivery service and hand carry only in principle If you bought the product from any party other than the authorized dealer you need to register the product before asking for after sales service Please enclose an evidence of purchasing or the receipt to the product for after sales service Please enclose ...

Page 30: ...onents Other cases Default due to nature fire damage due to sea wind flood damage etc Expendable parts have exhausted there life batteries antenna or other component parts Regulations of treatment after charged service If the same default occurs on the part that had been repaired within a 2 months 60 days period it will be provided with free of charge repair service NOTE There will be no returning...

Page 31: ...User Manual Copyright C 2017 Bluebird Inc All rights reserved www mypidon com BLUEBIRD ...