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Limited Warranty
WHAT IS COVERED?
FULL ONE (1) YEAR WARRANTY
This warranty covers all functional components of your unit. All repair, labor and replacement parts for parts found to be defective due to materials or workmanship
which occurs during normal household use within one (1) years from the documented delivery date will be repaired or replaced at the discretion of the manufacturer,
free of charge, when the range is located in the continental United States and Canada. See below for limits of warranty. Please refer to your installation checklist to
activate your warranty. All repairs or replacement service must be performed by an authorized service technician.
WHAT IS NOT COVERED?
Limits of Warranty
This warranty shall apply to products manufactured on or after February 22, 2002 and located in the continental United States and Canada. Warranty labor shall be
performed by an authorized service agent. Unit must be accessible for service in the home as well as accessible via public highways. Your dealer or the
manufacturer assumes no responsibility for travel of over 100 miles round-trip. Additional costs shall be the responsibility of the consumer, including additional
mileage, non-standard service and special equipment to remove the unit for service so there is accessibility on all sides of the unit.
The warranty does not apply to damage resulting from abuse, natural disaster, “acts of God”, loss of electrical power to the product (for any reason), alteration for
outdoor use, improper installation, misuse during installation or improper operation, instruction on the use of the product, unauthorized adjustments and calibrations
performed on the product, nor damage due to harsh chemicals (i.e. cleaning products improperly applied). Cosmetic parts such as top grates, ring grates, plate rail,
kick panel, body sides, glass, control panel, door panel, back guards, oven seals, light bulbs, and enameled parts are warranted to be free from defect in material and
workmanship at the documented delivery date. All claims for these items must be reported immediately! Any claims not reported within seven (7) calendar days
will not be honored. The warrantor agrees to repair or replace, at its option, any part that fails or is found to be defective, during the warranty period. Items, including
but not limited to, those such as calibrations, replacements for parts improperly maintained (i.e. cleaning, etc), chipping of porcelain, normal adjustments after
setups, cleaning of parts, shipping damage, unauthorized service, discoloration of griddle, improper installation (such as no regulator), damage caused by accident or
abuse, and units installed in non-residential settings such as day cares, bed and breakfasts, hotels, nursing homes, churches, etc. are not covered under this warranty.
Warrantor is not responsible for consequential or incidental damage. Warranty does not apply to commercial usage, or to products with altered or removed serial
numbers. Owner shall be responsible for proper installation, providing normal care and maintenance and proof of purchase and delivery date upon request as well as
making the appliance accessible for service.
Warrantor’s liability on a claim of any kind, with respect to the goods or services herein, shall in no case exceed the price of the goods or services or part thereof
which gives rise to the claim. Also, parts and service needed to fulfill warranty obligations are to be performed at the manufacturers’ discretion. Normal coverage
does not include broken glass, rust, paint and porcelain finish, gasket materials, ceramic materials, light bulb or fuses.
SERVICE
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a factory-authorized service agent or representative. Service will be provided during normal
business hours. Labor performed at overtime, premium rates, equipment needed to repair or replace parts shall not be covered by this warranty. To obtain service,
call your dealer/distributed or the manufacturer at (610) 376-7826. Prior to calling, please have ready the model and serial number as well as the documented
delivery date. IMPORTANT! Retain original proof of purchase to establish warranty period.
WARRANTY IS NOT TRANSFERABLE
Any implied warranties of merchantability and fitness for particular purpose or any other warranty applicable to the equipment are limited in duration to the period
of coverage of this express written warranty. This warranty grants specific legal rights to the purchaser. Other rights, which may vary from state to state, may also
apply. Title to the merchandise passes to the consignee upon acceptance by the carrier. After acceptance by the carrier, the merchandise travels at the risk of the
purchaser. In the event of freight damage do not refuse shipment. Advise the agent of the damage on the freight bill before any freight charges are paid. Also, when
signing for freight, always label the freight bill “must inspect for concealed damage”. File a claim for damages with the freight agent. In the event of concealed
damage (shipment arrives in apparent good order, but upon unpacking is found to be damaged) immediately notify the freight agent in writing and retain a copy of
the notification.
DISTRIBUTORS
Signature Marketing
GoldenWest Sales
Grande Chef
Gulf Central Corp Louis W. Howat & Sons, Inc.
103 Fairfield Road
3656 Enterprise Avenue
4591 Metropolitain East Blvd.
7819 Professional Place 6201 Humphreys Street
Fairfield, NJ 07004
Hayward, CA 94545
Anjou, Quebec H1J 3C1
Tampa, FL 33639 Harahan, LA 70123
(973) 575-7785
(510) 784-6835
(514) 374-5343
(800) 282-3892 (800) 535-2673
FAILURE TO EXECUTE YOUR INSTALLATION CHECKLIST AND RETURN THIS FORM EXECUTED WILL INVALIDATE YOUR WARRANTY
Attention Service Agents!
Please obtain authorization to perform warranty service prior to performing any
work! This will ensure prompt payment of your service invoice. To obtain authorization, contact a distributor of this
product. Please note: the closest distributor may not always be the same as the distributor of record for this unit.
Therefore, you must have the dealer information available when calling the manufacturer or the closest distributor.
