Bluewheel HX510, User Manual

44

45

Troubleshooting

Problem

Cause and correction of the defects

Device is not 

responding.

Hoverboard is not activated. 

      Please activate our device with the on / off button. 
Battery is not fully charged. 

      Please charge the battery.

A violent shock (caused by a rollover, for example) has shaken 

our unit. Since then the LED warning light is red.

      Please deactivate our device and then reactivate.

LED warning light 

is active and a 

signal is heard. 

You are travelling at too high a speed.

      Reduce the speed. Please get off carefully and calmly. 

You are in a steep gradient right now.

      Please reduce your speed. Then please calmly and carefully 

get off the board. 

Wheels are locked.

      Please reduce your speed. Get calmly and carefully off the 

device. Please clean the wheels from foliage, pebbles, loose 

chippings, etc. until they begin to turn again. 

Too low battery.

      Reduce your speed. Get off the Hoverboard calmly and 

carefully. Please charge the battery immediately and fully.

Hoverboard disposal

REMOVE THE BATTERY

Here - in this section - we explain how to remove the battery. Please note that you 

must remove the battery and dispose of it separately prior to disposal of the device. 

This is information for the trained person in the respective collection point. Please do 

not remove the battery yourself. It could result in injuries. In normal use it is impossible 

to remove or replace our battery: It is firmly integrated into the device. 
Please do note: A removal will damage the device in the long term.

• 

Please unscrew the screws at the bottom of our device with a screwdriver. • The 

battery is in the holder (A). Please unscrew the bracket (A) by removing the screws 

on the bracket (A) using a screwdriver.

• 

Please disconnect the cables (B) leading to the battery (C). 

• 

Please take the holder (A) together with the battery (C) and dispose of it according 

to the currently valid guidelines. You do not need to open the battery (C).

A

B

C

B