Troubleshooting
TROUBLE SHOOTING Here are some helpful tips to help you to diagnose and rectify some
common sources of trouble.
Problems
Possible causes
Solutions
Jet system does
not operate
• Air pumpistoohot
• Something is wrong with
the power box
• Unplugthe airpump. After the
airpump has cooled, insert the
plug and press the Jet button to
activate.
• Call for service if it does not reset
Heating system
does not
operate
• Temperature set too low
•
Dirty filter cartridge
• Improper water levels
• Heating element failed.
• Settoahighertemperature(20-42°C).
•
Clean/replace the filter cartridge in
time.
•
Add water to specified levels.
• Call for service.
Filtering system
does not
operate
•
Dirtyfiltercartridge
• Something is wrong with
the power box
• Too low voltage or
incorrect frequency.
•
Clean/replace the filter cartridge in
time.
• Call for service if it does not reset.
• Ask professional electrician to
check whether the household input
voltage or frequency is normal.
Spa leakage
• Spa istornorpunctured.
• Useprovided repairpatch.
Water not clean •
Insufficient filtering time
•
Dirty filter cartridge.
• Improper water
maintenance.
•
Increasefiltrationtime.
•
Clean/replace the filter cartridge.
• Refer to the chemical
manufacturer’s instructions.
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