TAA-101/TAA-101S Antenna Actuator Manual | Doc. No. 605169301 Rev. M
Broadcast Microwave Services, Inc.
33
7 WARRANTY
BMS warrants that, at time of delivery, the product will be free from defects in materials and workmanship
provided the equipment or system is installed, operated and maintained in accordance with the Operation
and Maintenance manual or such other BMS documentation as may be applicable. Any such defect
reported to BMS within two years, BMS will take reasonable and prompt action to repair or replace such
equipment. Should any of the components be defective, please contact BMS immediately. Please have
the following information available so we can best serve you.
•
Customer name, contact name, contract number, and email address;
•
BMS product model number (Figure 28);
•
Product serial number (Figure 28);
•
Detailed description of problem;
•
Return information.
Much of this information can be found on the product label found on the component (Figure 28).
Figure 28. Product label
Defective components under BMS warranty will be repaired/replaced promptly at the discretion of BMS.
Items no longer under warranty will require a PO before repairs can proceed.
NOTE: All goods returned for service require an RMA #. Any goods received without an RMA#
may not be processed in a timely manner. Please contact BMS for an RMA#.
7.1
Customer Service Information
Broadcast Microwave Services, Inc.
12367 Crosthwaite Circle, Dock 10 • Poway, CA 92064 • U.S.A.
Tel: +1-858-391-3050 • Toll Free (U.S.): 866-489-4267 • Fax: +1-858-391-3049
Website: www.bms-inc.com • E-mail:
sales@bms-inc.com
Broadcast Microwave Services Europe GmbH & Co. KG
Schwalbacher Str. 12 • 65321 Heidenrod • Germany
Tel: +49-6124-72 39-00 • Fax: +49-6124-72 39-29
Website: www.bms-inc.com • E-mail:
saleseurope@bms-inc.com