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9


Troubleshooting

A. Storage

B. Cleaning

C. Maintenance

When not using the massager, store it back in the box and place it in a 

dry, well-ventilated, cool area. Do not twist wires.
Avoid sharp objects to prevent scratching the surface of the product. 

Keep out of direct sunlight and high temperatures.

 Unplug the power cord before cleaning.
Use a dry cloth only to clean the surface of the product. Avoid direct 

contact. Do not use corrosive cleaners such as benzene or bleach 

products. The fabric pouch can be removed for cleaning.

Keep the product clean and away from moisture. Cover up the product 

when not in use to avoid dust.

Product Maintenance 

Problem

Possible Reason

Possible Solution

Massager not 

responding

No power

Check power supply

Function keys are not 

responding.

Restart the massager using the 

ON/OFF 

button or unplugging the device.

Massager suddenly 

stops working

No power

Check power supply

15-minute massage session 

has ended

Press the 

"ON/OFF"

 button for 

another session.

Overheated after continuous 

use

Unplug the massager and allow it to cool 

down for 60 minutes before using it again.

Auto shut off due to 

excessive force.

Unplug the massager and restart.

Summary of Contents for K38S

Page 1: ...Foot Massager Model K38S with Kneading Shiatsu Heat and Air Compression User Manual...

Page 2: ...attention DO NOT use this product for more than 15 minutes at a time Allow at least 30 minutes for a cool down period in between uses Extensive use could lead to the product overheating and reduce th...

Page 3: ...e or plugged in Ensure children do not touch the product when in use and make sure they cannot reach and pull the power cord To protect against the risk of electric shock do not immerse the product co...

Page 4: ...at application can result in skin burns This appliance is intended for human use only NOT for animals pets DO NOT allow pets or animals to lie or chew on this product or the electrical cord etc NEVER...

Page 5: ...o not use it This equipment has been tested and found to comply with a Class B digital device s limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection a...

Page 6: ...e supplied fastener DO NOT hang the unit by the power cord FCC Statement Note Web www bobandbrad com Email support bobandbrad com Tel 1 612 567 3035 M F 9 00AM 5 30PM Contact Us Product Speci cations...

Page 7: ...duct to minimize the working noise How to use Connect the AC power cord to the socket and turn on the massager Place your feet in the massager and press the ON OFF on the screen When the red light is...

Page 8: ...and rolling mode low forward rolling medium backward rolling high forward and backward rolling or turn off Air Intensity Select the air intensity low medium high or turn off Heat Level Select the heat...

Page 9: ...s original package with proof of purchase your name address and phone number If the problem is not deemed to be within the scope of a one year warranty we will provide a repair quotation respectively...

Page 10: ...abric pouch can be removed for cleaning Keep the product clean and away from moisture Cover up the product when not in use to avoid dust Product Maintenance Problem Possible Reason Possible Solution M...

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