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Troubleshooting
A. Storage
B. Cleaning
C. Maintenance
When not using the massager, store it back in the box and place it in a
dry, well-ventilated, cool area. Do not twist wires.
Avoid sharp objects to prevent scratching the surface of the product.
Keep out of direct sunlight and high temperatures.
Unplug the power cord before cleaning.
Use a dry cloth only to clean the surface of the product. Avoid direct
contact. Do not use corrosive cleaners such as benzene or bleach
products. The fabric pouch can be removed for cleaning.
Keep the product clean and away from moisture. Cover up the product
when not in use to avoid dust.
Product Maintenance
Problem
Possible Reason
Possible Solution
Massager not
responding
No power
Check power supply
Function keys are not
responding.
Restart the massager using the
ON/OFF
button or unplugging the device.
Massager suddenly
stops working
No power
Check power supply
15-minute massage session
has ended
Press the
"ON/OFF"
button for
another session.
Overheated after continuous
use
Unplug the massager and allow it to cool
down for 60 minutes before using it again.
Auto shut off due to
excessive force.
Unplug the massager and restart.