31
Malfunction
Common Reasons
Countermeasure
No display
after
replacing the
battery.
1. There are foreign
bodies in the battery
compartment.
2. The battery has been
used up or installed
incorrectly.
3. There are foreign
bodies on the battery
connectors.
4. The battery is not the
right type or something
has gone wrong with
the battery connection.
1. Check and clean the
compartment.
2. Replace with new
batteries or install the
batteries correctly.
3. Check and clean the
battery connectors.
4. Replace the batteries with
the correct type.
No sensation
of stimulation
1. The electrode does
not have sufficient
connection to the skin.
2. The electrode does
not have sufficient
connection to the
stimulator.
3. The battery is
used up.
4. The electrodes are dry.
5. The treatment time
has finished
1. Check that the electrodes
are making full contact with
the skin
2. Check the connection,
ensuring both leadwires
and jack plug sockets are
working to establish if either
is faulty.
3. Replace the battery.
4. Add a few drops of
water to the electrodes to
lubricate.
5. Start a new treatment
8. Troubleshooting
Should any malfunction occur whilst using the device,
please check the following table for solutions.
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