11
5
Accessing Log Files
A log file records either events or messages that occur when software
runs and is used when troubleshooting the appliance. From the
appliance’s web-based UI, log files can be viewed directly or exported
via download to your PC, Mac, or Android device and then copied to
removable media or attached to an email to technical support.
To view a log file:
Step 1
On the appliance Web UI’s main page, select
Logs
.
Step 2
From the drop-down menu, select the log that you
want to view.
Multiple versions of the same log and zipped copies of
the log may be available.
Step 3
To export the file, select
Export
.
A link to a .txt file appears in the screen’s lower left.
Figure 6, Logs