Bogen Nyquist NQ-T1000, User Manual

Page 1: ...LCD Display VoIP Phone User Manual Nyquist NQ T1000 2019 Bogen Communications Inc All rights reserved 740 00119 190614 ...

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Page 3: ...il Feature 14 9 Recording Announcements 15 10 Playing Recorded Calls 16 11 Restart Nyquist Server 16 12 Stop Announcement 17 13 Stop Scheduled Audio 17 2 Nyquist DTMF Feature Dialing Codes 19 2 1 Alarm Tone Activation CoS Activate Alarm Signals Manually Activate Tone Signals 19 2 2 Calling 19 2 3 Call Forwarding CoS Call Forwarding 20 2 4 Call Parking Call Pickup 20 2 5 Call Transfer CoS Call Tran...

Page 4: ...iv 2 11 Dial Codes Used for Simulating Calls to Admin Station from Station Call Switches 24 2 12 Miscellaneous Dial Codes 24 ...

Page 5: ...is manual guides you through the use of the VoIP Phone with the Nyquist system 1 Hardware Components and Features The main components of the VoIP Phone are the LCD screen and the keypad The LCD screen shows the time of date and the station num bers and call in priority of stations that are calling in Depending upon the system CoS programming the VoIP Phone can display menus to activate Zone Paging...

Page 6: ...ts Table 1 1 Hardware Components Item Description 1 LCD Screen Shows information about calls messages soft keys time date and other relevant data Default account Call information caller ID call duration Icons Missed call text or second incoming caller information Prompt text Time and date ...

Page 7: ...st flashing green The line is receiving an incoming call Slow flashing green The call is on hold Off The line is inactive 4 Soft Keys Are labeled automatically to identify their con text sensitive features 5 Navigational Keys Allows you to scroll through displayed infor mation confirm or cancel actions answer or reject incoming calls and mute or unmute calls 6 MESSAGE Key Indicates and accesses vo...

Page 8: ...hone audio output 14 Hookswitch Connects and disconnects the phone from the line 15 Hookswitch Tab Secures the handset in the handset cradle when the VoIP phone is mounted vertically Table 1 1 Hardware Components Continued Item Description Table 1 2 Common Display Icons Icon Description Network is unavailable Phone is in hands free speakerphone mode Phone is in handset mode Phone is in headset mod...

Page 9: ...5 The phone s ringer volume is set to 0 The call has been muted A missed call was received Call forwarding is on Table 1 2 Common Display Icons Continued Icon Description ...

Page 10: ...ugh the phone s web user inter face UI To configure the VoIP Phone Step 1 Identify the phone s Internet Protocol IP address by doing one of the following Locate the IP address in your network s Dynamic Host Configuration Protocol DHCP client table Press the VoIP Phone s OK navigation key to dis play the IP address Step 2 Open your computer s web browser enter the phone s IP address for example htt...

Page 11: ... Active Step 8 Enter the Server IP address in the Server URL field Step 9 Click the Confirm button Step 10 Reboot the phone by unplugging the network connec tion The phone will reboot automatically download its configuration information from the server and reboot a second time to come online 3 Making Pages The VoIP Phone allows the following types of paging from the phone s LCD screen All Call Eme...

Page 12: ...ct All Call EMERGENCY and then press OK Step 4 Talk into the handset or if using the speakerphone or headset talk into the microphone Step 5 Hang up when finished 3 2 All Call Paging An All Call page is a non emergency page that simultaneously plays throughout the facility To make an All Call page Step 1 Select the soft key labeled Directory Step 2 Use the navigation keys to select Paging and then...

Page 13: ...cord a page to be added to a zone queue The maximum length time for a recorded page is 60 minutes if the recording exceeds 60 minutes it will time out and not be saved If the recording is silent for 60 seconds it will time out and not be saved Pages in a zone s queue are played in the order that they are placed in the queue A live page started on a zone that is playing a recorded page will cause t...

Page 14: ...keys to select Record Page and then press OK Step 4 When prompted enter the queue number for the queue that you want to page and press Step 5 Wait for the tone and then record your message Step 6 Hang up when finished 4 Making Calls The steps for making calls depend on whether you are making the call from the display and speaker or from the handset and whether you know the extension that you want ...

Page 15: ...of default alarms and those created through the Admin Web UI To play an alarm Step 1 Select the soft key labeled Directory Step 2 Use the navigation keys to select Alarms and then press OK Step 3 Use the navigation keys to select the alarm that you want and then press OK Step 4 To end the alarm hang up Note The Directory Alarms submenu is only available on Nyquist E7000 and only if the station Typ...

Page 16: ... not answered within a specified number of seconds The DAHDI FXS based Admin Station also known as Analog Phone station Type does not display an incoming call queue and there is no incoming call queue prioritization If the DAHDI FXS based Admin Station is already on a call subsequent VoIP call switch callers will continue to ring as expected However there is no visibility that an incoming call is ...

Page 17: ...nd Speaker caller will be told that the call cannot be completed and to please try again The call switch will return to the idle state You can forward calls using either the Menu or Directory options To forward calls from the Menu Step 1 Use the soft key labeled Menu Step 2 Use the navigation keys to select Features and then press OK Step 3 Use the navigation keys to select Call Forward and then p...

Page 18: ...appropriate CoS parameter set you can view details about and listen to voice mail messages and set the code that can be used to retrieve your voice mail messages The Power indicator flashes red if you have a new voice mail mes sage To listen to voice mail messages Step 1 Press the Message key Step 2 Follow prompts to retrieve messages Note If you attempt to forward to an extension that is already ...

Page 19: ...r announcement pressing when finished Step 5 Select from the following options Select 1 to save Select 2 to listen to the announcement Select 3 to re record the announcement Select 4 to play the announcement now Select 7 to schedule the announcement to play at a different time If you select 7 enter the 2 digit month 2 digit date 4 digit year and then enter the hour and minutes in HH MM format for ...

Page 20: ... To restart the Nyquist Server Step 1 Use the soft key labeled Directory Step 2 Use the navigation keys to select Features and then press OK Step 3 Use the navigation keys to select Restart Nyquist Server and select OK Step 4 Enter your system password and select OK Note The Directory Features Playback Recorded Calls sub menu is only available on the Nyquist E7000 and only if the station Type is s...

Page 21: ...scheduled audio Step 1 Use the soft key labeled Directory Step 2 Use the navigation keys to select Features and then press OK Step 3 Use the navigation keys to select Stop Scheduled Audio and select OK Note The Directory Features Stop Announcement submenu is only available on the Nyquist E7000 and only if the station Type is set to Admin Phone Note The Directory Features Stop Scheduled Audio subme...

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Page 23: ...96 number Start Tone specified by number 2 2 Calling extension Call extension speaker intercom auto answer CoS Call Any Station extension Call extension ringer telephonic ringing CoS Call Any Station extension Join conversation at extension CoS Join Conver sation Facility Number extension Call extension at Facility Number Note The use of feature dial codes is restricted by a station s CoS assignme...

Page 24: ...l Calls CFALL 972 extension When Busy CFBS 973 extension When No Answer CFNA 974 extension When Busy or No Answer CNBN 975 Cancel Call Forwarding 976 Call Forwarding Status Caller only 977 Call Forwarding Status All users 2 4 Call Parking Call Pickup DTMF 72 Park call during call To pick up a parked call dial the parked call s extension by default extensions 21 29 that was provided when the call w...

Page 25: ...ne DTMF 1 speaker extension Transfer call from Phone to associ ated Speaker 2 6 Conferencing number Create Enter Dynamic Conference number CoS Con ference Admin Conference User 0 Launch system playback of list of created conferences that includes the conference number and the extension that created the conference Note If the conference owner enters 0000 as the password the conference will be delet...

Page 26: ... Record Calls 2 8 Paging 0911 Multi Site Emergency All Call Page CoS Emergency All Call Multi Site Paging 0 Multi Site All Call Page CoS All Call Multi Site Paging 0911 Emergency All Call Page CoS Emergency All Call 951 Emergency All Call Page CoS Emergency All Call 0 All Call Page CoS All Call Paging 00 All Call Page CoS All Call Paging Zone Page to Zone Number CoS Zone Paging Zone Real time Page...

Page 27: ... CoS Zone Paging 992 Cancel Recorded Page CoS Zone Paging 992 Zone Number Cancel Recorded Page for Zone Number 2 9 Voicemail CoS Voicemail 900 Voicemail for current caller 904 extension Voicemail for specified extension 904 extension Leave voicemail for specified extension 2 10 Walking CoS CoS Walking Class of Service 3 authCode extension Current VoIP phone s extension becomes extension If Auth Co...

Page 28: ...o 0000098 Enable Audio CoS Enable Audio 920 Stop Scheduled Audio 942 extension contact number Close contact number on I O Controller extension For example dialing 942 120 1 closes con tact number 1 on I O Controller 120 dialing 943 120 0 opens con tact number 1 on I O Controller 120 943 extension contact number Open contact number on I O Controller extension Note During the Check In process a Norm...