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Troubleshooting
Troubleshooting
Problem
Solution
The VM-1000 does
not turn on.
Replace the batteries. (Note: If the batteries are low, replace both batteries at the same time. Do not
use different brands or types of batteries.)
Make sure that the batteries are inserted into the battery compartment with the correct polarity
orientation.
The slave units do
not fire.
Make sure that all VM-1010 and VM-1020 units are set to the same channel and group. Make sure
channel ID numbers are set appropriately. The default value for normal operation is 0000.
Make sure all devices are powered on.
Check the contact between the flash’s mounting foot and each hot shoe. Also check the hot-shoe
connection between the camera and the transceiver. Make sure all mounting feet have been fully
inserted into the corresponding hot shoes. Make sure each VM-1020 is operating in the correct
Master or Slave mode.
The picture is
underexposed or
overexposed.
If the subject looks too dark or light, change the exposure compensation value (EV).
If your camera is in HSS mode, the effective flash range is shorter. Position the light closer to the
subject.