background image

 

 

Overloading 
 

If you insert too much paper

 

over the maximum shred capacity of the shredder, the indication light will be red 

flashing, and the cutting unit will stop rotating. In this event, set the switch to “

REV

” to remove the paper. Reduce 

the number of sheets and try again. 

 

Overheating 
 

If the shredder working continuously with exceeding the indicated maximum operating time of 5 minutes, there is 
a possibility of the motor overheating. In this event, the indication light will be red, the cutting unit will stop. You 
should therefore set the switch to the “

OFF

” position and let the device cool down for about 45 minutes. The 

device will be automatically disconnected from the power and will restart on its own once the motor has cooled 
down sufficiently. 

 

Turning off 
 

Set the switch to “

OFF

” to turn the device off entirely once you finish shredding. The power light will be off. 

 

Troubleshooting 

Shredder will not operate 
 

1. Make sure the device is plugged into power source and the main power switch is switched on. 
2. Make sure the wastebasket is fully inserted into the shredder housing. 
 

Paper jam 
 

1. Switch to 

REV

 position and clear the jam 

2. Switch to 

AUTO

 position to continue shredding. 

 

CAUTION:

 Sharp cutter blades. Do not reach underneath the shredder head to remove jammed paper. Serious 

injury can result. 
This unit is equipped with anti-jam technology. The light will turn red indicating that the maximum sheet capacity 
has been exceeded. Reduce the number of sheets and place less paper into the feed slot. 

 

Shredder stops while shredding 
 

1.  Shredder may have reached maximum duty cycle. If the overheating light is turning flash red, please turn off 

the device and leave it to cool down about 45 minutes. Then it will return to normal operation. 

2.  Shredder may be overloaded. If the overloading light keeps flashing red, please slide the switch to 

REV

 and 

pull out the paper. Reduce the number of sheets and try again. 

3.  The wastebasket is possible full. Please empty it and place it back to the device properly, then try shredding 

again.   

 

Cutter Oiling Instructions 
 

To ensure proper operation and function, periodic oiling of the cutting unit is required. Failure to oil your cutting 
unit could result in reduced sheet capacity performance, excess noise, paper jams and possibly machine failure. 
Oil your cutters every 5

th

 or 6

th

 time you empty the basket if excess squeaking and rubbing noise is coming from 

the machine or if the shredders sheet capacity has diminished. Squeeze the lubricant across the full width of the 
cutters or shred one piece of lubricant sheet accordingly. Then push the switch to 

AUTO

 position and insert paper 

to activate the cutting unit forward for 3 seconds, then to 

REV

 for 3 seconds again. Alternate between 

AUTO

 and 

REV

 at least three times or until all paper scraps are cleared out. 

 
 

Summary of Contents for DocShred Pro C220-A

Page 1: ...DocShred Pro Paper Shredder Instruction Manual C220 A 12 Sheets Cross Cut C220 B 10 Sheets Micro Cut Customer Service 1 844 728 6917 support bonsaii com ...

Page 2: ...sket 6 Empty waste basket frequently Otherwise the shredder may jam 7 The document shredder must always be deactivated and disconnected from the electrical line prior to moving transporting and cleaning the device and prior to emptying the waste basket 8 Please do not leave the document shredder unattended e g in the event children or pets are nearby 9 The device may not be operated with a damaged...

Page 3: ... Overload Light 3 Feed Slot for Paper Credit Card 4 Handle Place 5 Transparent Window 6 Wastebasket 7 Casters Installation Take out the shredder head and wastebasket from the packaging box Place the shredder head on the wastebasket with aligning each joint then assemble the two parts well 2 3 1 5 4 6 7 ...

Page 4: ...r do not intend to use the device for an extended period After doing so unplug the device from the power supply The device is only intended for indoor use and for an intermittent operation period of a maximum of 5 minutes Do not use the shredder for commercial purposes or outdoors Shredder capacity The C220 A is capable of shredding up to 12 sheets of paper DIN A4 75g m into cross cut at once Pape...

Page 5: ...ult This unit is equipped with anti jam technology The light will turn red indicating that the maximum sheet capacity has been exceeded Reduce the number of sheets and place less paper into the feed slot Shredder stops while shredding 1 Shredder may have reached maximum duty cycle If the overheating light is turning flash red please turn off the device and leave it to cool down about 45 minutes Th...

Page 6: ... Call 1 844 728 6917 Email support bonsaii com WARRANTY The warranty for this appliance is for 12 months from the date of first purchase from an authorized dealer The appliance has been manufactured with care and meticulously examined before delivery Please retain your receipt as proof of purchase In the case of a warranty claim please make contact with our Customer Service Notice The warranty cov...

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