Get Started
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If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
.
Transfer Content Using Your Microsoft Account
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text
messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen,
swipe down from the top of the screen, tap
ALL SETTINGS
>
email+accounts
>
add an
account
, and create a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows
Phone device, tap
Settings
>
backup
.
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text
messages are automatically transferred to your new Lumia phone.
Transfer Content Using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your
old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive app
from:
n
Google Play for an Android phone
n
iTunes Store for an iPhone
n
Store for Windows Phones (if not already in phone)
n
Mac App Store for an Apple Mac
n
for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap
, and select what you want to upload.
3. Select
upload
.
You can now sign in to OneDrive with your Microsoft account to access your content on any device
and download it when you need it.