The lever cannot be
rotated after entering
a new code.
Clutch keeps breaking
out.
The latch bolt does
not move smoothly in
and out.
The lever is stiff after
changing the handing
of lock.
After changing the factory
code, one or more of the
coded tumblers are the wrong
way around.
The wrong type of lock case
is being used.
Grub screw may have been
over tightened.
The lock is not installed
correctly.
The lock case may be over sprung to suit non sprung
furniture. If double sprung, remove one of the springs.
O
O
A MINIMUM of 40 ( preferable 45 ) travel is
required on the latch bolt to ensure smooth operation.
Check that the lock is square on the door and
positioned accurately over the lock case. Check that
the lock case is positioned horizontally and parallel to
spindle is too long it may be trapped between the front
and back plate.
If you have changed the handing of the lock then make
sure that the grub screw has not been over tightened:
If the outside lever is
dropping.
The lever has been forcibly
turned & the clutch has
broken out.
Someone may have tried to force entry or has entered
the wrong code and forced the lever to gain entry.
There is a clutch protection system that protects the
lock and the lock case from damage. If the handle is
dropping, then you will need to reset the clutch
mechanism by lifting the lever to the horizontal
position.
If a Borg Lock should develop a fault due to manufacture within 1 years from date of purchase
Installation Problems
Problem
Cause
After installation problems
Problems
Cause
Solution
Solution
Re
-
read the code change instruction and check that all
the tumblers have the square notches facing
outwards.
The Borg guarantee
it will be repaired free of charge.
For spare parts, service and technical advice please contact your supplier
DISCLAIMER. Under no circumstances should the lock be dismantled, as this will invalidate
your
warranty.
Please Visit The Borg Locks Ltd.
Websi te
fo r further information @ WWW. BORGLOCKS.COM.
