50
Probleme
Cause
Remedial action
Washer-dryer door cannot be
opened.
There is still some water in the
appliance,
“
- - -
”
(without final
spin) selected.
Select
Drain
or
Spin
Í
.
Safety function is active.
Wait for 2 minutes.
Detergent residue in the detergent
drawer.
Damp or lumpy detergent.
Clean and dry the detergent
dispenser; see page 44.
Use the dosing aid for liquid
detergent.
Difficult-to-dissolve detergent
tablets used.
Before filling dispenser
II
, crush the
tablets in the packet.
Odour in the appliance.
Washing at mainly low
temperatures and/or with liquid
detergents.
Run the
Cottons 90 °C
programme
without washing. Use a standard
detergent.
Control lights do not come on.
A fuse has triggered.
Switch on/replace the fuse.
If the fault occurs repeatedly, call
Customer Service.
Power failure.
An interrupted programme will be
resumed when the power returns. If
you wish to unload the laundry,
proceed as in
Cleaning the drain
pump
, page 45.
Plug is loose or not plugged in.
Programme does not start.
Loading door not closed properly. Check whether laundry is trapped in
door.
Close the loading door (a click
should be heard).
Start/Pause
P
button not
touched.
Touch the
Start/Pause
P
button.
Water does not enter the machine
or detergent is not washed away.
Tap not turned on.
Turn the tap on.
Inlet hose kinked or pinched.
Filter blocked in water inlet hose.
Clean the strainer; see from page
47.
Detergent in chamber
I
is not
washed away.
A programme without
Prewash
!
was selected.
Select additional function
Prewash
!
.
Water not visible in the drum.
Not a fault.
The water lies below the visible part of the drum.