Access Easy Controller 2.1
Appendix F Frequently Asked Questions | en
121
Robert Bosch (SEA) Pte Ltd
Hardware Installation Manual
2018.11 | 1.0.6 | F.01U.122.796
Question - I noticed that some of the AEC2.1 graphic and text presentation are slightly
different when displayed on my associate's computer when compared on my computer. Is this
normal?
Answer - This is normal. Screen displays will vary slightly depending on which browser
program you run. Different browser display certain HTML code differently from one another.
Also, within browsers, there are some slight differences from one revision of the browser to
the next. It is recommended to use Microsoft Internet Explorer, version 7.0 and above with
AEC2.1.
If you are using an older version of the browser, then we recommend that you upgrade to a
more current version.
Another item that can cause noticeable differences from one computer to the next is the
screen resolution setting. The AEC2.1 pages have been designed to work best with a screen
resolution of 1024x768.
Question - Can the AEC2.1's database be backed up off the controller, perhaps to a diskette,
in case the controller should suffer a massive failure of any type? I would hate to have to
manually re-enter the entire card database for our 500 employees. Also, if I can back up the
controller's database to a diskette, is there a way to restore the database back into the
controller?
Answer - Yes to both questions. The AEC2.1's database can easily be saved to a computer,
either on the hard disk or a diskette. To perform a database backup to a computer, simply
follow the instructions on the Database Backup section of the software manual.
Question - When I am monitoring the AEC2.1, I notice that the Transactions screen only
displays the ten most recent records. Is there any way to increase the number of records
displayed at one time on the Transactions screen?
Answer - Yes. The number of records to be displayed on the Transactions screen can be
increased by increments of 10 up to a maximum of 70.
Changing the value is easy. A person with administrative privileges will need to go to the
controller
Activity
>
Default Settings
page. Select the number of transactions from the
Number of Transactions to View
dropdown menu. After selecting the desired value, click the
“save” button to store the change.
The change will be effective immediately. If anyone is running the Transactions screen at the
time the setting change is made, that person will need to exit the Transactions screen and re-
enter it to take advantage of the change.
Question - My old access system uses HID proximity readers and cards. Can AEC2.1 replace
my old access system without changing the HID proximity reader and cards?
Summary of Contents for Access Easy Controller 2.1
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