176
en | Troubleshooting Login Problems
Access Easy Controller
Ver 2.0.0 | 2006.07
Hardware Manual
Bosch Security Systems
Possible cause:
The user id that you are attempting to login with is not in the controller's database.
If this is a new user id, then probably the database was not backed up to flash memory after
the user account was created.
Try logging in using the master user id and password. Assuming these have not been changed
from the default values, the master user id is USER1 and the password is 8088.
PROBLEM 5: Incorrect password.
Symptom: From the Access Easy Controller Login screen, the message "Incorrect password" is
displayed when you click on the Login box after entering the user id and password.
Possible cause:
You are entering the wrong password for the user id.
X
Passwords are case sensitive. Be sure you are typing upper and lower case characters
correctly.
X
If the password for the user id was recently changed, perhaps the database change was
not saved. Try the old password.
X
Perhaps the user forgot the password. Log in using any other user id that has database
administrative privileges. Then change the password for the user in question. Save the
database after making the change.
