(186,1)
[ Edit: 2019/ 9/ 13
Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]
8. Troubleshooting guide
Android Auto
TM
Symptom
Cause and Countermeasure
Cannot start Android Auto
TM
though it is connected to
the vehicle.
The USB cable is not connected to the USB connection port. Properly connect the
USB cable to the USB connection port.
“USB (Universal Serial Bus) connection ports” (page 2-7)
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
To activate Android Auto
TM
, touch [ ] on the Launch Bar or touch [Smartphone
Connection] on the information screen and then touch [Android Auto].
“Selecting menu from Launch Bar” (page 2-8)
“Information menu” (page 5-2)
The connected device is not compatible with Android Auto
TM
. Check the
compatibility requirements.
Your Android
TM
phone may not be recognized if its battery is low. Charge your
Android
TM
phone then try again.
Android Auto
TM
performance decreases. For example,
slow connectivity or slow application functionality.
or
An error message appears when trying to access
features of Android Auto
TM
. A blank screen appears
when trying to access maps.
Confirm you have a compatible Android
TM
phone, a cellular connection and an
active data plan.
Use the Android
TM
phone OEM cable to connect your phone to the USB
connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your
phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Condition:
8-16