(196,1)
[ Edit: 2019/ 9/ 13
Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]
8. Troubleshooting guide
VOICE RECOGNITION
Symptom
Possible cause
Possible solution
The system does not operate or fails to
interpret the command correctly.
The interior of the vehicle is too noisy.
Close the windows or have the other occu-
pants be quiet.
The fan speed of the heater/air conditioner is
too fast.
Decrease the fan speed of the heater/air
conditioner.
The noise generated by driving the vehicle is
too loud.
Reduce the vehicle speed.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too
early.
Speak the command after confirming the
following: a voice guidance is announced, a
tone sounds, and an icon on the screen
changes from gray to orange.
The command is spoken too slowly.
Speak in a natural voice without pausing
between words.
The system prompts to repeat a command.
Pronunciation is unclear.
Speak clearly.
The command is spoken too late after the
tone.
Speak the command within 5 seconds after
confirming the following: a voice guidance is
announced, a tone sounds, and an icon on
the screen changes from gray to orange.
An improper command is spoken.
Speak the command or a number that is
displayed on the screen.
Speak a command that is shown in the
command list.
The system does not correctly recognize a
number spoken.
Too many numbers are spoken at once.
Place a pause between the appropriate digits
for correct recognition by the system. When
speaking a telephone number, place a pause
between area codes, dial codes, etc.
Condition:
8-26
